Management Team Secretary - Management Offices

NHS National Services Scotland; Wishaw; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 35 days

NHS pension scheme

Salary progression

Staff discounts

Descripción de la vacante

NHS Lanarkshire is seeking a dedicated secretary/administrator to provide comprehensive secretarial and administrative support to the Management Team across the locality. You will produce letters and reports, draft routine correspondence, and collate information as required.

You will manage diary commitments, schedule meetings with internal and external colleagues, handle incoming/outgoing correspondence and calls, and maintain databases for absence and local training data to inform performance

Formación

• Professional qualification or equivalent experience in secretarial role (at least 5 years).
• Well-developed interpersonal skills in customer care.
• Excellent communication skills and strong organisational planning.

Responsabilidades

• Provide comprehensive confidential secretarial and administrative support to the Management Team, including letters and reports.
• Manage diary commitments and schedule meetings with internal and external staff.
• Handle incoming/outgoing correspondence and calls, prioritise workload and deadlines.
• Create and maintain management databases and produce regular reports for performance objectives.

Conocimientos

Interpersonal skills

Excellent communication

Organisational skills

Educación

HNC in Business Admin/Secretarial Studies/Public Administration

Descripción del empleo

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

• To ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit.

In this key role, you will:

• To provide a comprehensive, high calibre secretarial and administrative service to the Management Team to support the locality business agenda. A full secretarial and administrative service will include production of letters and reports, drafting routine correspondence, and collating information as required.
• To manage diary commitments and schedule meetings by liasing with a wide range of staff both internal and external to the NHS to ensure that the Management team business is progressed.
• To manage incoming and outgoing correspondence and telephone calls including prioritising of workload including distribution of mail, initiating action required and setting/noting deadlines for the return of information/replies. Following up of delayed responses and self-initiating replies to ensure appropriate and timeous responses.
• To create and maintain databases for a variety of management team information requirements including absence management and local training data. To produce reports on a regular basis to inform the management team in it’s delivery of performance management objectives.

What You'll Bring:

• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in a secretarial role (ie at least 5 years experience as a department/personal secretary)
• Well-developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Colette Devlin, Team Leader via [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Nicole Hetherington, Recruitment Administrator on [e-mail]

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.