Management Team Secretary - Management Offices

NHS Scotland; Wishaw; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is seeking a skilled secretarial and administrative professional to support the Management Team. You will prepare letters and reports, draft routine correspondence, and collate information to inform performance management. You will manage the diary and coordinate meetings across internal and external staff.

The role requires a professional qualification (e.g. HNC or equivalent) or substantial previous secretarial experience, excellent communication, and strong organisational

Qualifications

• Professional qualification (e.g. HNC) or equivalent secretarial experience.
• Excellent communication skills and well-developed interpersonal abilities.
• Strong organisational and planning capabilities.

Responsibilities

• Provide comprehensive secretarial and administrative support to the Management Team.
• Manage diary commitments and schedule meetings with internal and external staff.
• Handle incoming/outgoing correspondence and telephone calls, prioritising workload.
• Create and maintain databases and produce reports for performance management.

Skills

Secretarial support

Diary management

Administrative reports

Communication skills

Education

HNC in Business Admin/Secretarial Studies

Tools

Microsoft Office

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

• To ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit.

In This Key Role, You Will

• To provide a comprehensive, high calibre secretarial and administrative service to the Management Team to support the locality business agenda. A full secretarial and administrative service will include production of letters and reports, drafting routine correspondence, and collating information as required.
• To manage diary commitments and schedule meetings by liasing with a wide range of staff both internal and external to the NHS to ensure that the Management team business is progressed.
• To manage incoming and outgoing correspondence and telephone calls including prioritising of workload including distribution of mail, initiating action required and setting/noting deadlines for the return of information/replies. Following up of delayed responses and self-initiating replies to ensure appropriate and timeous responses.
• To create and maintain databases for a variety of management team information requirements including absence management and local training data. To produce reports on a regular basis to inform the management team in it’s delivery of performance management objectives.

What You'll Bring

• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent previous experience in a secretarial role (ie at least 5 years experience as a department/personal secretary)
• Well-developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Colette Devlin, Team Leader via [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Nicole Hetherington, Recruitment Administrator on [e-mail]

AI Policy

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Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date.