Management Team Secretary

NHS Ayrshire & Arran; Scotland; On-site; CLP 27,493,000 - 32,730,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension scheme

Salary progression

Sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking a skilled secretarial and administrative professional to support the Management Team on a fixed-term basis for 12 months. The role involves providing a high-calibre service, managing diaries, and handling correspondence and telephone communications to ensure smooth operations.

The successful candidate will have a Professional qualification (HNC in Business Admin/Secretarial Studies/Public Administration) or equivalent, with strong interpersonal, communication, and

Qualifications

• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent in a previous secretarial role
• Well-developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

Responsibilities

• Provide a comprehensive, high calibre secretarial and administrative service to the Management Team.
• Manage diary commitments and schedule meetings with internal and external staff to ensure the Management Team business is progressed.
• Handle incoming and outgoing correspondence and telephone calls, prioritising workload, setting deadlines and following up replies to ensure timely responses.

Skills

Interpersonal skills

Communication skills

Organisation & planning

Education

HNC in Business Admin/Secretarial Studies/Public Administration

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To ensure an efficient and effective support service by providing a comprehensive confidential secretarial and administrative service across the whole range of the Management Team remit.

Please note this is a fixed term post for 12 months. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

In This Key Role, You Will

• To provide a comprehensive, high calibre secretarial and administrative service to the Management Team to support the locality business agenda. A full secretarial and administrative service will include production of letters and reports, drafting routine correspondence, and collating information as required.
• To manage diary commitments and schedule meetings by liasing with a wide range of staff both internal and external to the NHS to ensure that the Management team business is progressed.
• To manage incoming and outgoing correspondence and telephone calls including prioritising of workload including distribution of mail, initiating action required and setting/noting deadlines for the return of information/replies. Following up of delayed responses and self-initiating replies to ensure appropriate and timeous responses.

What You'll Bring

• Professional qualification i.e. HNC in a relevant discipline (Business Admin/Secretarial Studies/Public Administration) or equivalent in a previous secretarial role
• Well-developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.

For informal discussion, please contact Andrea Gravelle, Management Team Secretary on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset Recruitment Administrator on [e-mail]