Managed Services Account Manager (Comms & IT)

JR United Kingdom; Slough; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading managed services provider is seeking an Account Manager in Slough to sell telecoms and IT solutions. You will focus on developing client relationships and will thrive in a dynamic environment, leveraging your sales experience to meet client needs and drive growth.

Qualifications

• At least 5 years of sales or account management experience in managed services.
• Hands-on, pragmatic approach needed.
• Ability to navigate challenges independently.

Responsibilities

• Identify and pursue new business opportunities.
• Build and maintain strong client relationships.
• Manage the full sales cycle from prospecting to closing.

Skills

Consultative sales approach

Interpersonal skills

Sales cycle management

Client relationship building

Industry trend awareness

Tools

Salesforce

Autotask

Kaseya

Ability

Job description

Social network you want to login/join with:

Managed Services Account Manager (Comms & IT), slough

col-narrow-left

Client:

Telappliant

Location:

slough, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

About Us

We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding both organically, by deepening relationships with our customers, and inorganically, through strategic acquisitions that enhance our capabilities and market presence. At Telappliant, we value integrity, innovation, and collaboration, creating an environment where our team can deliver meaningful results and drive success for our clients.

Role Summary

We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead with either Telecoms or IT based on their strongest area of expertise. This role requires a consultative sales approach, a deep understanding of client needs, and the ability to develop and expand relationships, ensuring comprehensive support and value for our customers.

Key Responsibilities

·Proactively identify and pursue new business opportunities with the client base.

·Build and maintain strong, long-term client relationships to drive customer retention and revenue growth.

·Understand client needs to recommend solutions that align with their business goals.

·Manage the full sales cycle, from prospecting and presenting to negotiating and closing deals.

·Collaborate with marketing and service delivery teams to ensure seamless delivery of services.

·Stay updated on industry trends and competitor offerings to maintain a competitive edge.

·Accurately track and report on sales activities and pipeline progress.

What Skills & Experience Will I Need?

To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding of contracts, recurring revenue models, and delivering value through tailored solutions is crucial. We are looking for someone who thrives in a smaller business environment, where resourcefulness and independence are key. Candidates should have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role.