Managed Print Field Service Engineer

JR United Kingdom; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a Managed Print Field Service Engineer! Join a dynamic and agile workplace technology services firm that values innovation and employee ownership. You will play a key role in delivering exceptional customer service and technical support for managed print solutions across London/Kent. With a competitive package and a culture that empowers your ideas, this is your chance to thrive in a supportive environment while advancing your career in the fast-paced managed print industry.

Benefits

Health Cash Plan

Employee Assistance Programme

Gym Discounts

Summer Hours

Christmas Closure

Birthday Off

Regular Social Events

Team-Building Activities

Qualifications

• Experience in the managed print field with a focus on customer service.
• Strong technical skills to diagnose and resolve issues.

Responsibilities

• Provide on-site support for managed print solutions.
• Diagnose technical issues and perform maintenance.

Skills

Customer Service

Troubleshooting

Managed Print Solutions

Technical Skills

Education

Technical Certification

Tools

Canon MFDs

Job description

Social network you want to login/join with:

Managed Print Field Service Engineer, United Kingdom

Client: FUTERA

Location: London/Kent

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

Location: London/Kent

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the London/Kent region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software, and managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is curated to address these challenges effectively. As an independent entity, we select the best-fit products and services for each customer. Supported by our knowledgeable and dedicated teams, we guarantee reliability in all aspects of our operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
• Employee Owned: As one of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with our team.
• Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
• Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
• Diagnosing and resolving technical issues, performing maintenance, and training end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records and administrative responsibilities promptly.
• Communicating daily with customers and the service desk for resolution and follow-up.
• Driving efficiency and customer satisfaction.
• Location as confirmed: London/South East

The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you are a problem-solver who enjoys working in a fast-paced environment, apply now and advance your career!