Managed Print Field Service Engineer

JR United Kingdom; Stevenage; On-site; GBP 30,000 - 40,000; Full time

Job summary

Une entreprise innovante, FUTERA, recherche un Ingénieur de Service sur Site pour des solutions d'impression gérées dans la région de Londres/Kent. Vous ferez partie d'une équipe dynamique, offrant un soutien technique et améliorant la satisfaction client. FUTERA, acteur majeur dans la technologie du lieu de travail, offre un environnement collaboratif avec un équilibre vie professionnelle/vie personnelle et des packages de rémunération attrayants.

Benefits

Plan de santé

Réductions sur les abonnements de gym

Événements sociaux et activités d'équipe

Horaires d'été

Fermeture pendant Noël

Jour de congé pour l'anniversaire

Qualifications

• Expérience dans l'industrie de l'impression gérée.
• Compétences techniques solides.
• Approche centrée sur le client.

Responsibilities

• Fournir un soutien sur site pour les solutions d'impression gérées.
• Diagnostiquer et résoudre des problèmes techniques.
• Effectuer l'entretien préventif et les modifications sur le terrain.

Skills

Technique

Service client

Résolution de problèmes

Tools

Canon MFDs

Job description

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Managed Print Field Service Engineer, Stevenage

Client: FUTERA

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: London/Kent)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the London/Kent region to join our team.

About Us

FUTERA is a dynamic workplace technology services company delivering hardware, software, and managed services to UK businesses. With over 35+ years of experience, we understand the challenges faced by enterprises. As an independent company, we choose the best products and services for our clients, supported by dedicated teams ensuring reliability.

Why Join Us?

• Cutting-Edge Tech: Work with the latest in Managed Print and IT Services.
• Employee Owned: As an Employee-Owned (EOT) MSP, we share success with our team.
• Empowered Culture: Supportive, collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Summer Hours, Christmas Closure, Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance, Gym Discounts, and more.
• Fun & Engaging: Social events and team-building activities.

The Role: Field Service Engineer

In this role, you will:

• Provide on-site support for managed print solutions, ensuring systems run smoothly.
• Diagnose and resolve technical issues, perform maintenance, and train end-users.
• Complete preventative maintenance and field modifications.
• Maintain service records and administrative responsibilities.
• Communicate daily with customers and the service desk for resolution and follow-up.
• Drive efficiency and customer satisfaction.

Location: London/South East

The ideal candidate will have experience with managed print, preferably Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!