Makerspace Programs & Community Lead

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 30,000 - 36,000; Part time

Benefits offered by this job

Annual leave 30 days

Life Insurance

Reward Schemes

Wellbeing activities

Mental Health Perks

Gym membership

Job summary

Enable is a charity delivering health, leisure, and community services. We are seeking a Duty Manager for the Makerspace at Victoria Library, Westminster, to lead day-to-day operations, engage local residents, and coordinate workshops and events.

The role focuses on welcoming visitors, developing programs, managing logistics, and maintaining CRM records while ensuring safeguarding and GDPR compliance. 18 hours/week, on-site, fixed-term through Mar 2027.

Qualifications

• Experience in community management, operations, events, or related roles.
• Strong interpersonal and communication skills.
• Excellent organizational and project management abilities.
• Ability to work independently and handle multiple priorities.
• Experience managing coworking spaces, startup ecosystems, or innovation hubs.
• Familiarity with CRM tools and community platforms.
• Experience in partnership development.
• Basic budgeting and reporting skills.

Responsibilities

• Foster a welcoming and inclusive environment for all members into the makerspace.
• Develop and execute initiatives to increase member engagement and retention.
• Serve as the primary point of contact for community members.
• Gather feedback and continuously improve the member experience alongside Community Hub team.
• Support in the coordination and host workshops, networking events, meetups, and community gatherings.
• Manage event logistics including scheduling, promotion, and follow-ups.
• Oversee hub operations (if physical space), ensuring smooth functioning.
• Track community metrics (engagement, attendance, growth, satisfaction).
• Manage budgets related to community activities and events.
• Maintain member database and CRM tools.
• Maintain accurate attendance and engagement data.
• Support monthly reporting and contribute to quarterly/final evaluation.
• Gather participant feedback to inform programme development.
• Support safeguarding practices and inclusive delivery.
• Follow GDPR/data protection processes.
• Work in line with health & safety requirements.

Skills

Community management

Operations

Events

CRM tools

Budgeting

Partnership development

Multitasking

Communication

Tools

CRM platforms

Event management software

Job description

Enable is a charity delivering health, leisure, and community services. We are seeking a Duty Manager for the Makerspace at Victoria Library, Westminster, to lead day-to-day operations, engage local residents, and coordinate workshops and events.

The role focuses on welcoming visitors, developing programs, managing logistics, and maintaining CRM records while ensuring safeguarding and GDPR compliance. 18 hours/week, on-site, fixed-term through Mar 2027.