Make Ready Technician- North London

London Ambulance; Greater London; Hybrid; GBP 31,000 - 32,000; Full time

Job summary

London Ambulance is seeking a Make Ready Technician to prepare ambulances for operational duty, plan readiness, and manage equipment at remote and satellite sites. You will collect and transport vehicles, retrieve hospital equipment, and promote infection control standards.

Pro-Cloud and iPad will be used to manage jobs and stock across locations. The role requires a current UK driving licence with few penalty points and the willingness to obtain a C1 category within six months.

Qualifications

• Current UK Driving Licence with no more than 3 penalty points.
• Provisional C1 category on driving licence; willing to obtain full C1 within 6 months.
• Good standard of written and verbal English.

Responsibilities

• Prepare ambulances to the agreed standard for operational duty.
• Plan and prepare ambulances to meet strict deadlines and other operational requirements.
• Work at remote and satellite sites.
• Collect and transport vehicles between sites to support operations.
• Visit hospital sites to retrieve LAS equipment for crews.
• Ensure equipment and vehicles meet infection control standards.
• Use Pro-Cloud to receive jobs and scan equipment between locations.
• Input vehicle-ready information into Pro-Cloud.
• Drive Trust vehicles in accordance with procedures.

Skills

Manual driving license

English proficiency

Self-management

Tools

Pro-Cloud

iPad

Job description

Ability to self-manage workload and priorities without direct supervision.

Balance any equipment shortages ensuring vehicles are equipped based on priority whilst additional equipment is sourced for later starting vehicles.

Excellent communication with colleagues at all levels.

Assist with any queries from operational crews regarding vehicle or equipment availability, escalating upwards where required.

To communicate accurately with internal and external stakeholders on the status of all vehicles with the Hub and satellite sites.

Undertake all driving duties associated with the delivery and collection of equipment, and consumables.

Main duties of the job

• To prepare ambulances to the agreed standard ready for operational duty
• Plan and prepares ambulances to meet strict time deadlines and any other operational requirements
• Working at remote and satellite sites.
• Collect and transport vehicles between sites as required to support operational requirements.
• Visit hospital sites to retrieve LAS equipment to ensure availability to operational crews.
• Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
• Alert management of any issues or concerns that may affect service provision and safe operation of vehicles.
• Ability to work on own initiative as well as part of a team.
• Able to work independently and professionally -- dealing with stressful and changeable situations and, competing demands
• Routinely undertake duties in a safe, effective and efficient manner, commensurate with the post, as directed, by Operational Managers and Hub Coordinator.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job responsibilities

To find out more about Make Ready, you can use this link to see our Support Services careers information, Make Ready hub locations and Day in the Life videos: https://www.londonambulance.nhs.uk/careers/support-staff/make-ready-service/

To prepare ambulances to the agreed standard ready for operational duty.

Plan and prepares ambulances to meet strict time deadlines and any other operational requirements.

Working at remote and satellite sites.

Collect and transport vehicles between sites as required to support operational requirements.

Visit hospital sites to retrieve LAS equipment to ensure availability to operational crews.

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.

Alert management of any issues or concerns that may affect service provision and safe operation of vehicles.

Ability to work on own initiative as well as part of a team.

Able to work independently and professionally -- dealing with stressful and changeable situations and, competing demands.

Routinely undertake duties in a safe, effective and efficient manner, commensurate with the post, as directed, by Operational Managers and Hub Coordinator.

Ensure that the Trust required standards are maintained in make ready process and operating standards in accordance with infection control.

To use Personal Protective Equipment (PPE) correctly to undertake the activities of the role. Where deficiencies exist to ensure prompt reporting action to supervisor.

Use their initiative and take responsibility for themselves and the quality of their work and the services they provide including when unsupervised. Ability to self-manage workload and priorities without direct supervision.

Balance any equipment shortages ensuring vehicles are equipped based on priority whilst additional equipment is sourced for later starting vehicles.

Excellent communication with colleagues at all levels.

Assist with any queries from operational crews regarding vehicle or equipment availability, escalating upwards where required.

To communicate accurately with internal and external stakeholders on the status of all vehicles with the Hub and satellite sites.

Undertake all driving duties associated with the delivery and collection of equipment, and consumables.

Undertake all statutory and mandatory training in line with Trust policy, appropriate to the role of Make Ready Technician.

Use Pro-Cloud software via personal issue iPad to undertake Make Ready duties as required including receiving jobs, and scanning of equipment between locations.

Frequently input vehicle made ready information into Pro-Cloud.

To accurately record the withdrawal of stock using manual and electronic means.

Identify any problems within the Pro-Cloud system associated with the vehicle or equipment and eliminate where required.

Record emergency ambulance mileages and inputs them into the Pro-Cloud system.

Routine work with occasional interruptions to deal with ad hoc requests.

Assist with emergency product recalls including identifying and isolating affected equipment.

Ensure accuracy to procedures, taking due care to ensure equipment and consumables are correctly labelled, stored and distributed.

Undertake function and assurance checks on complex medical devices and other medical and nonmedical equipment in accordance with the appropriate SOP.

Ensure cleaning chemicals are secure, stored in a manner to prevent harm and in date.

Ensure uniform and personal protective equipment is worn during any work activities in line with method statements and risk assessments.

Ensure appropriate steps are taken to protect the environment, the health and safety of staff, patients and visitors.

Quality Care & Governance

Work with colleagues to create a clean, safe working environment.

Undertake introductory training and work under supervision until signed off as competent.

Undertake statutory and mandatory training as appropriate for the role.

Undertake all other training identified and work in accordance to it.

Report to supervisor any problems within the Pro-Cloud system.

The post holder will be expected to lift awkward and heavy items in the course of their duties following manual handling principles.

The post holder will handle products and operate equipment which may be dirty/dusty for which PPE is provided and must be used.

Ensure that any health and safety risks, concerns, near misses and accidents are highlighted, reported and inputted where appropriate on the Trust Datix system.

Drive Trust vehicles in accordance with all relevant procedures including logging all journeys.

Person Specification

Qualifications, Accreditations, Education

• Current UK Driving Licence full manual driving licence (no more than 3 penalty points)
• Provisional C1 category on driving licence valid within the UK (be willing to obtain full C1 category within 6 months of employment)
• Good standard of written and verbal English
• C1 category on driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£30,630 to £32,346 a yearAttracts HCAS (inner or outer London) and unsocial hours payments