Make Ready Shift Supervisor - Harlow

East of England Ambulance Service NHS Trust; Harlow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

NHS Pension Scheme

Free parking

Min 27 days annual leave + 8 bank hols

Occupational Health & EAP

Job summary

East of England Ambulance Service NHS Trust is recruiting for a Make Ready Shift Supervisor in Harlow. The role involves supervising day-to-day Make Ready operations, ensuring ambulances are prepared for duty, and supporting staff development and discipline.

You will arrange rotas, manage timesheets and annual leave, and coordinate with internal/external contacts to maintain vehicle availability. The successful candidate will have substantial supervisory experience, be flexible to work shifts

Qualifications

• Substantial supervisory experience across all aspects of people management.
• Ability to supervise Make Ready operations and staff.
• Willing to work shifts including nights and weekends.
• Full UK driving licence with C1 category.

Responsibilities

• Supervise day-to-day Make Ready operations and performance.
• Assist Group Leads with staff training, development and discipline.
• Undertake appraisals, timesheets, sickness interviews and annual leave requests.
• Ensure teams prepare ambulances to the required standard for operational duty.
• Arrange rotas to maintain staffing levels and liaise with internal/external contacts.
• Maintain accurate records of stock and equipment assets assigned to each vehicle.
• Move ambulances and vehicles as required and respond to changing operational needs.

Skills

Supervisory experience

Staff development

Disciplinary process

Rota planning

Job description

MAKE READY SHIFT SUPERVISOR - HARLOW

Have you ever wondered how YOU can make a difference contributing to saving lives every day?

Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.

This dynamic role has shift pattern covering 12-hr days & nights over 365 days.

Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:

• Pay enhancement for out of hours shift working
• NHS Pension Scheme
• Free parking
• Min of 27 days annual leave + 8 days bank holiday (increases with years of service)
• Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services
• Staff support networks

Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.

The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.

As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.

Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.

Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.

You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.

You need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.

Your role will also involve moving ambulances and vehicles so a UK driving licence with a full C1 is mandatory.

The successful candidate will be able to demonstrate substantial supervisory experience covering all aspects of people management.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For further details / informal visits contact: Name: Sarah Williams Job title: Make Ready Sector Manager Email address: [e-mail] Telephone number: 00000000000