Major Works Manager (Contracts Manager)

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Major Works Manager to oversee social housing contracts in London. This role involves leading a diverse team, ensuring high levels of customer satisfaction, and managing large multi-trade jobs while adhering to Health and Safety regulations. The ideal candidate will have a strong background in Repairs and Maintenance, along with proven commercial acumen. Join a company with a proud legacy and a commitment to creating thriving communities through sustainable practices. This is an exciting opportunity to make a significant impact in the built environment.

Qualifications

• Proven track record in managing large Maintenance contracts.
• Experience leading a diverse team in the Repairs and Maintenance sector.

Responsibilities

• Lead a team of Supervisors and Operatives on social housing contracts.
• Ensure compliance with Health and Safety regulations and company policies.

Skills

Repairs and Maintenance sector experience

Health and Safety Management

Commercial acumen in running Maintenance contracts

Team leadership

Customer satisfaction management

Job description

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Major Works Manager (Contracts Manager), London

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Client:

Wates Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

11ec238f5c2f

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

The Vacancy

We have an opportunity for aMajor Works Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Finsbury Parkoffice working on one of our social housing contracts. Your focus will be to concentrate on exceeding target profit, increases contract turnover whilst ensuring compliance with Health and Safety regulations.

Key Accountabilities will include:

• Lead a team of Supervisors, Administrators, Planners and Operatives
• Manage, monitor, review and oversee customer satisfaction across the contract
• Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required
• Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken
• Work closely with Commercial team to identify and rectify Invoicing issues affectingcontract profitandlossmargins
• Ensure Health and Safety compliance in adherence with our Wates Operating Framework

We are looking for an experienced Major Works Manager who:

• Has Repairs and Maintenance sector experience
• Has a proven track record in managing large Maintenance contracts
• Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain.
• Be fully compliant and has a proven track record in Health and Safety Management.
• Has proven commercial acumen in running large Maintenance contracts

You must have a full UK driving licence.

To be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Awards

BEST PROJECT

Inside Housing Development Awards

The Vacancy

We have an opportunity for aMajor Works Manager to join our Wates team within our Responsive Maintenance division. You will be based out of our Finsbury Parkoffice working on one of our social housing contracts. Your focus will be to concentrate on exceeding target profit, increases contract turnover whilst ensuring compliance with Health and Safety regulations.

Key Accountabilities will include:

Lead a team of Supervisors, Administrators, Planners and Operatives

Manage, monitor, review and oversee customer satisfaction across the contract

Ensure that large multi-trade jobs are booked in by the scheduling team and are checked to clarify what trades and timeframes are required

Responsible for operatives adhering to the attendance, mobile phone, driving, no smoking and alcohol and drugs policies, ensuring that if the policies and procedures are not followed the appropriate action is taken

Work closely with Commercial team to identify and rectify Invoicing issues affectingcontract profitandlossmargins

Ensure Health and Safety compliance in adherence with our Wates Operating Framework

We are looking for an experienced Major Works Manager who:

Has Repairs and Maintenance sector experience

Has a proven track record in managing large Maintenance contracts

Has a proven track record in managing a large and diverse direct labour organisation and Supply Chain.

Be fully compliant and has a proven track record in Health and Safety Management.

Has proven commercial acumen in running large Maintenance contracts

You must have a full UK driving licence.

To be successful in this role you will be an excellent communicator able to influence at all levels, be highly organised and driven to achieve high levels of customer and client satisfaction.

Work for Wates

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Awards

BEST PROJECT

Inside Housing Development Awards

WINNER

2022 Construction News Awards Winner

GOLD AWARD

Investors in People 2022

GOLD AWARD

Considerate Constructors Schemes (CCS) National Site Awards

TOP 50 EMPLOYERS

2022 Top 50 Employers for Women

WINNER

2022 Working Families Best Practice Awards