Major Loss & Complex Loss Adjuster

Lawes Insurance Recruitment; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance recruitment agency in London is seeking an experienced Major & Complex Loss Adjuster to manage high-profile claims worth over £100k. The role involves delivering professional services and requires extensive knowledge of adjusting processes and FSA procedures. Ideal candidates will have ACILA qualifications and experience in handling complex claims. Travel within the South East region is required, with occasional overnight stays.

Qualifications

• Experience in handling large property or complex claims.
• Confidence and professionalism in managing high-value incidents.
• Full UK driving licence and willingness to travel.

Responsibilities

• Managing active caseload of commercial claims over £100k.
• Delivering high-quality service to clients.
• Working with other teams and third parties for investigations.

Skills

ACILA or similar qualification

Extensive knowledge of FSA procedures

Technical knowledge in adjusting complex losses

Proficiency in MS Office

Ability to influence personnel

Understanding of financial aspects

Education

Recognized adjusting qualification

Job description

Contract – Permanent

Location – London

Responsible in managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic event within our clients Major Loss & Complex Loss Team. The role will be home based with regular regional travel required with occasional overnight stays depending upon location. This will be covering the London / South East region.

As a Major & Complex Loss Adjuster, you’ll have an integral part to play in delivering a high quality, professional service to clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters. The work often requires a partnership approach in working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services hence your approach to detail and a thorough investigation is paramount.

This is a great opportunity for an experienced Adjuster to make their mark within this business and with their clients. The job requires foresight, ambition and tenacity and brings with it the prospect of success and significant rewards.

Already successful in handling large property or complex claims, you’ll have the confidence and professionalism to manage high profile and high value incidents, combined with the ability to promote our business and to be an advocate of our ways of working.

Ideally a recognised name within the industry, you’ll have previous experience to bring at a senior adjusting level and have/be:

• ACILA or similar with the desire to continue learning and /or full qualifications
• Extensive knowledge and understanding of FSA procedures and TCF initiatives
• Extensive technical knowledge within the adjusting arena at a complex loss level
• Understanding of Client SLA compliance/productivity/quality requirements
• Able to embrace technology and be proficient in MS office suite
• The ability to influence key personnel as to give the product a competitive edge
• Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
• A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets.
• A full UK driving licence, with the willingness to travel to regional offices when required
• A high achiever, capable to presenting the product to its best advantage

For extra information please contact:- Glen Parker

Major Loss Technical Claims Manager (...