Major Loss Adjuster - Financial Lines

American International Group; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

AIG is seeking a Major Loss Adjuster in London to manage high-value, complex claims in Financial Lines. The role requires advanced negotiation skills and strong regulatory knowledge to ensure timely and accurate resolutions, while also mentoring junior team members. At AIG, you will experience a supportive culture that values collaboration and inclusion while being rewarded with competitive benefits.

Benefits

Health insurance

Professional development programs

Employee Resource Groups (ERGs)

Qualifications

• Experience in negotiation, mediation, arbitration, and ADR skills on complex claims.
• Able to influence stakeholders to direct claims strategy effectively.
• Ability to provide technical training to claim handlers.

Responsibilities

• Manage complex claims from inquiry through resolution.
• Promote principles of 'Treating Customers Fairly'.
• Act as a deputy for the Team Manager and provide training.

Skills

Negotiation

Mediation

Policy language interpretation

Stakeholder communication

Education

Advanced knowledge of legal/regulatory requirements for Financial Lines

Job description

Major Loss Adjuster - Financial Lines page is loaded

Major Loss Adjuster - Financial Lines

Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR2405865

Join us a s a Major Loss Adjuster to take on key responsibilities within a world - class claims function.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency .

How you will create an impact

• Focused FI PI, FI D&O and Commercial D&O , y ou will be res ponsible for a portfolio of high value, complex claims from coverage in quiry through legal liability assessment and quantum analysis, to timely and accurate resolution .

• Your goal will be timely , accurate and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘ Treating Customers Fairly ’ in claims handling .

• You will communicate regularly with internal and external stakeholders in your role as ourtechnical claims expert and thought leader.

• As a senior member of the team , you will act as a deputy for the Team Manager, and will provide training , and be a technical referral point for colleagues .

• You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes , ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.

What you’ll need to succeed

• Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines

• Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.

• Policy language skills enabling accurate and consistent policy wording interpretation .

• A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement .

• The ability to influence claims and non - claims stakeholders to effectively direct claims strategy.

• The a bility to assist with technical training to the tea m’s claim handlers as required .

Ready to take your career to the next level ? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail] .

Functional Area:

CL - ClaimsAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

Similar Jobs (1)

Major Loss Adjuster - Energy

locations London time type Full time posted on Posted 30+ Days Ago

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible.

We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.