Major Accounts Director, CoStar - London

CoStar Group, Inc.; London; On-site; GBP 50,000 - 100,000; Full time

Job summary

An established industry player is seeking a Major Accounts Director to enhance relationships with key clients across the UK. This pivotal role involves developing tailored account strategies to drive revenue growth and ensure exceptional customer satisfaction. You will collaborate with cross-functional teams to deliver innovative solutions and lead negotiations, all while fostering long-term partnerships. If you thrive in a dynamic environment and are passionate about delivering value to clients, this opportunity is perfect for you. Join a culture that values collaboration and innovation, and take your career to new heights with this exciting role.

Benefits

Full private medical cover

Dental cover

Life Assurance

Member rewards

28 days annual leave

Competitive pension

Season ticket loans

Enhanced maternity pay

Enhanced paternity pay

Qualifications

• 5+ years of sales experience managing senior level relationships.
• Experience in the commercial property industry is preferred.

Responsibilities

• Develop and execute account plans to drive revenue growth.
• Build strong relationships with decision-makers at C-level.
• Lead negotiations of contracts and pricing with clients.

Skills

Sales Strategy

Account Management

Client Relationship Management

Negotiation

Customer Satisfaction

Education

Bachelor's Degree

Job description

Major Accounts Director, CoStar - London

Job Description

OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

ROLE DESCRIPTION

As our Major Account Director, you will be responsible for growing CoStar and LoopNet relationships with our largest UK clients. You will lead the sales & account management strategy, with the objective of growing CoStar & LoopNet revenue while ensuring the delivery of exceptional service to our key clients, nationwide. This role will involve regular travel within the UK.

RESPONSIBILITIES

1. Develop and execute customised account plans to drive revenue growth, increase customer satisfaction and usage of our products within our largest customer accounts.
2. Build and maintain strong, consultative, long-term relationships with key decision-makers and stakeholders at the C-level and other senior executive levels.
3. Regularly meet client business line leaders, UK wide, working with them to devise training plans which align with their strategy and leverage adoption of CoStar and LoopNet services.
4. Conduct regular business reviews, needs assessments, and solution presentations to ensure alignment with customer goals and objectives.
5. Collaborate with internal teams to develop and deliver tailored solutions that meet customer needs and drive revenue growth across CoStar and LoopNet services.
6. Lead negotiation of contracts, pricing, and terms to ensure mutually beneficial, long term agreements.
7. Ensure exceptional customer satisfaction through timely and effective issue resolution, proactive communication, and regular feedback.
8. Develop and implement account-specific satisfaction metrics and benchmarks to measure performance.
9. Collaborate with cross-functional teams, including sales, research, marketing and our US Major Accounts team, to ensure alignment and effective execution of account strategies.
10. Provide guidance and support to sales and research teams nationally to ensure knowledge sharing and skill development.

QUALIFICATIONS

Bachelor’s degree

External applicants are expected to have the following experience:

1. Five or more years of sales experience managing the strategy and senior level relationships with key accounts, including at the C-level.
2. Three years’ commercial property industry experience.

Internal applicants are expected to have the following experience:

1. Five or more years of sales experience plus 18 months at a CoStar Sales Executive level or higher meeting and/or exceeding sales targets.

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.