Maintenance Technician

HARRON HOMES LIMITED; West Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A construction company in West Yorkshire is seeking a skilled Customer Service Operative to deliver high-quality maintenance in customer homes. Responsibilities include undertaking remedial work, maintaining excellent customer relationships, and ensuring compliance with safety standards. The ideal candidate should have multi-trade experience and problem-solving skills. This full-time role offers an opportunity to work independently and contribute to a dedicated team. Competitive compensation is provided.

Qualifications

• Experience in multi-trade maintenance and customer service.
• Competent in planning and diary organisation.

Responsibilities

• Complete planned and reactive maintenance in occupied properties.
• Provide a proactive, customer-focused service.
• Maintain vehicles, tools, and stock for reliable service delivery.

Skills

Multi-trade experience

Building standards knowledge

Problem-solving

Time management

Education

Qualified in a relevant trade or equivalent experience

Job description

Customer Service Operative/Maintenance Technician/Handyman – Yorkshire

Do you enjoy using your trade skills to make a real difference for homeowners? If so at Harron Homes we are looking for a skilled and proactive Customer Service Operative to join our team in our Yorkshire region. This is a fantastic opportunity for a multi-skilled tradesperson to deliver high-quality maintenance and remediation work in our customers’ homes, ensuring a professional, right-first-time service.

Role Purpose

As a Customer Service Operative, you’ll be responsible for completing planned and reactive maintenance in occupied properties, including carpentry, plaster patching, decorating, and other general multi-trade tasks. You’ll ensure all work is carried out safely, efficiently, and with the customer at the heart of everything you do.

Key Responsibilities

• Undertake agreed remediation and maintenance works to the highest standard.
• Provide a proactive, customer-focused service, maintaining excellent relationships with residents.
• Communicate effectively with customers regarding issues and updates.
• Collaborate with the Customer Service Team to report recurring issues and complete inspections.
• Source and manage materials efficiently to ensure work is completed on time.
• Maintain vehicles, tools, and stock to support reliable service delivery.
• Adhere to Harron Homes’ Health & Safety policies and site regulations.
• Work independently, take initiative, and contribute knowledge to the wider team.

Person Specification

Qualifications & Experience

• Qualified in a relevant trade or multi-trade, or equivalent experience.
• Proven experience in multi-trade maintenance, customer service, or housebuilding.

Skills & Knowledge

• Strong multi-trade experience and knowledge of building standards.
• Ability to rectify defects and problem-solve effectively.
• Competent in planning, time management, and diary organisation.
• Understanding of build and NHBC standards.

Personal Attributes

• Personable, dependable, and trustworthy.
• Clean and tidy worker with respect for customers’ homes.
• Team player with a passion for construction and knowledge-sharing.
• Proactive, motivated, and able to work independently.

We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.

Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service and Project Management

Industries

Construction and Repair and Maintenance

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