Maintenance Technician

TN United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in retirement living is seeking a Customer Service Maintenance Technician to join their dynamic team. This role involves providing essential support services to customers in their newly purchased apartments, ensuring repairs and alterations are completed to a high standard. With a focus on customer satisfaction, you will utilize your skills in carpentry, plumbing, and decorating while enjoying the benefits of a company van and a supportive work environment. If you are passionate about delivering exceptional service and have a knack for hands-on work, this opportunity is perfect for you.

Benefits

Company Van

Annual Holiday Entitlement (24 days + Bank Holidays)

Day Off on Birthday

Group Personal Pension Plan

Life Assurance

Health Screening

John Lewis Vouchers (£200 for Expectant Parents)

Training Courses Paid

Peer Recognition Programme

Colleague Referral Bonus

Qualifications

• Knowledge and practical experience in carpentry, plumbing, and decorating.
• Valid UK Drivers License is essential for travel.

Responsibilities

• Provide professional support services to customers requiring repairs.
• Work independently and as part of a team, ensuring high standards.

Skills

Carpentry

Plumbing

Decorating

Customer Service

Education

Technical Qualification in Building (City & Guilds)

Tools

Handheld Tablet/Mobile Phone

Company Van

Job description

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• Reward & Benefits: Competitive salary, company van and excellent benefits

About us

We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we have an exciting opportunities available across the UK.

We’re a family-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time.

We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 3rd Best Company to Work for in the UK and became the first ever retirement living specialist to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards 2016.

About the role

We are looking for a CustomerServiceMaintenance Technician who enjoys working independentlyand as part of a team.

You will provide professional support services to customers requiring repairs and alterations within their newly purchased Retirement Apartment. All work will be completed with a high standard of workmanship and provided complimentary to the customer from first occupation through the first two years of occupation.

As a Customer Service Technicianyou will predominantly be working in a customer facing role and therefore excellent people skills are essential.

Due to the travel requirement of the role, you will be predominately based at our Lodges, and will be provided with a Van in order to visit the Lodges within the region in need of assistance, the occasional overnight stay away from home will be required as part of your role.

You will also be provided with a hand held tablet/mobile phone to assist you with your daily tasks.

Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9.00am – 5.00pm.

About you

Due to the varied nature of the job, it is essential that you have knowledge and practicable experience of carpentry, plumbing, decorating and ideally will hold a basic electrical qualification. Previous experience in housebuilding would be advantageous.

It is also essential that you have a valid UK Drivers License in order to travel to each Lodge within the region and educated with a technical qualification in building, such as City & Guilds.

You will demonstrate professional customer service skills and communicate with our customers with tact and diplomacy. You will also have pride in your work and tidy after yourself when carrying out duties and repairs.

How you’ll be rewarded

• Company van
  
• Annual holiday entitlement of 24 days + Bank Holidays
• Day off on your birthday
• Excellent Colleague benefits including: Group Personal Pension Plan / Life Assurance / Health Screening
• John Lewis vouchers - £200 to all expectant parents
• Training Courses and Professional Memberships paid
• Colleague well-being initiatives and ambassadors
• Peer recognition programme
• Colleague referral bonus
• Access to Employee Assistance programme
• Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

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