Maintenance Technician

Körber Pharma Packaging AG; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Körber is seeking a maintenance professional to perform field service and later transition to on-site maintenance support for customer operations. The role will execute service jobs, preventive and corrective maintenance, and ensure safety and quality standards.

Based in the Rockingham area, you will diagnose and repair electrical and mechanical systems on customer equipment, train customers, and maintain thorough service records.

Qualifications

• Minimum 5 years in maintenance/field service/industrial technical role.
• Experience with electrical and mechanical systems in industrial environments.
• Experience in fault diagnosis, repair and maintenance of industrial equipment.
• Experience working directly with customers in a service or maintenance environment is preferred.

Responsibilities

• Execute service jobs according to SLAs, ensuring timely, high-quality interventions.
• Perform preventive and corrective maintenance according to plans and safety requirements.
• Carry out scheduled maintenance activities nationally or internationally based on priorities.
• Diagnose, troubleshoot and repair electrical and mechanical failures on customer equipment.
• Install, test and commission electrical and mechanical equipment at customer sites.
• Provide technical support and troubleshooting via telephone or remote channels.
• Conduct inspections and identify opportunities to improve equipment reliability and performance.
• Deliver customer training on operation, maintenance and safe use of equipment.
• Build and maintain effective relationships with customers and ensure professional service delivery.
• Prepare detailed maintenance reports and document interventions, spare parts usage and equipment status.
• Maintain service records in CMR, SAP or equivalent systems.
• Support continuous improvement through reviewing maintenance processes and methods.
• Ensure compliance with Quality, Environment, Health and Safety policies.
• Following initial field service, provide dedicated on-site support at a customer location.

Skills

Electrical Schematics

Electrical Troubleshooting

Maintenance (Preventive)

Maintenance (Corrective)

Lifting Equipment

Industrial Safety

MS Office

ERP SAP

Technical Reporting

Education

High School Diploma / Technical Qualification

Engineering degree (advantage)

Job description

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Perform technical tasks across preventive and corrective maintenance activities, ensuring compliance with service deadlines, quality standards, safety regulations, and company policies while delivering a high level of technical support to customers.

The role will initially support field service activities across customer sites and is expected to transition into a dedicated site-based maintenance position supporting customer operations.

Candidates must be based in the Rockingham area.

Your tasks and responsibilities will be as follows:

• Execute service jobs according to Service Level Agreements (SLAs), ensuring timely and high-quality interventions.
• Perform preventive and corrective maintenance activities in accordance with maintenance plans, technical procedures, and safety requirements.
• Carry out scheduled maintenance activities nationally or internationally based on operational priorities.
• Diagnose, troubleshoot and repair electrical and mechanical failures on customer equipment.
• Install, assemble, test and commission electrical and mechanical equipment at customer sites.
• Provide technical support and troubleshooting assistance via telephone or remote support channels.
• Conduct inspections and identify opportunities to improve equipment reliability and performance.
• Deliver customer training on the operation, maintenance and safe use of equipment.
• Build and maintain effective working relationships with customers, ensuring professional service delivery.
• Prepare detailed maintenance reports, documenting interventions, corrective actions, spare parts usage and equipment status.
• Maintain accurate service records in CMR, SAP or equivalent business systems.
• Support continuous improvement initiatives through the review of maintenance processes, procedures and working methods.
• Ensure compliance with company policies relating to Quality, Environment, Health and Safety.
• Following the initial field service period, provide dedicated on-site technical support and maintenance activities at an assigned customer location.

Professional Experience

• Minimum 5 years of experience in a maintenance, field service, automation or industrial technical role.
• Experience working with electrical and mechanical systems within industrial environments.
• Experience in fault diagnosis, repair and maintenance of industrial equipment.
• Experience working directly with customers in a service or maintenance environment is preferred.

Academic background (preferred)

• High School Diploma and/or Technical Qualification in Maintenance, Automation, Electrical or Mechanical disciplines.
• Degree in Engineering or a related technical field is advantageous.

Technical skills

• Electrical Schematics Interpretation.
• Electrical and Mechanical Troubleshooting.
• Preventive and Corrective Maintenance.
• Lifting Equipment Maintenance.
• Industrial Safety Standards and Protective Equipment.
• MS Office.
• ERP Systems (SAP or equivalent).
• Technical Reporting.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step. The Business Area Supply Chainis part of Körber, a global technology company for intelligent manufacturing and supply chains solutions.