Maintenance Technician

Cardiff Marriott Hotel; Cardiff; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training and development

Job summary

Cardiff Marriott Hotel in the United Kingdom is seeking a dedicated Maintenance Assistant to join our hospitality team. You will respond to guest repair needs, perform routine upkeep, and help ensure the hotel's facilities operate smoothly.

Ideal candidates have at least one year in customer service, a team mindset, and a commitment to safety and professional appearance. We offer meals on duty, uniforms, pension, and career development within Marriott's global network.

Qualifications

• At least 1 year of related work experience in a customer service role.
• Supervisory experience not required.
• License or certification not required.

Responsibilities

• Respond to guest maintenance requests promptly.
• Perform preventative maintenance on tools and equipment.
• Inspect tools and machines to ensure proper function.
• Carry and operate equipment such as tools and radios.
• Identify and operate shut-off valves as needed.
• Maintain maintenance inventory and requisition parts.
• Record information for unfinished calls before shift changes.
• Follow safety policies and report hazards.
• Ensure uniform and professional appearance is maintained.
• Develop positive working relationships with colleagues.

Skills

Customer service

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People's Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities:

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines visually to ensure proper functioning.
• Carry and operate equipment such as tools and radios.
• Identify and operate shut-off valves for equipment as needed.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report any maintenance problems or hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note:

This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth.