Maintenance Technician

Marriott Cardiff; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Marriott Cardiff is seeking a dedicated Maintenance Technician to support hotel operations and guest comfort on-site. You will perform repairs, routine maintenance, and safety checks to ensure reliable facilities and facilities’ safety within a busy hotel environment.

Ideal candidates have at least 1 year in customer service and are capable of working as part of a team. The role emphasizes professionalism, safety, and a commitment to Marriott's service standards.

Qualifications

• 1 year of related work experience in a customer service role.
• Ability to perform preventative maintenance and repairs.

Responsibilities

• Respond to guest repair requests promptly and efficiently.
• Perform preventative maintenance on tools and equipment.
• Inspect tools, equipment, and machines to ensure proper functioning.
• Carry and operate tools and radios.
• Identify and operate shut-off valves for equipment.
• Maintain maintenance inventory and requisition parts and supplies.
• Record information for unfinished calls prior to shift changes.
• Follow safety and security policies and report hazards.
• Ensure uniform and personal appearance are clean and professional.
• Develop positive working relationships with colleagues and support team goals.

Skills

Maintenance skills

Customer service

Teamwork

Safety awareness

Tools

Hand tools

Radio communications

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided:A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Responsibilities:

Here's what your journey with us entails:

• Respond to guest repair requestspromptly and efficiently.
• Perform preventative maintenanceon tools and equipment.
• Inspect tools, equipment, and machinesvisually to ensure proper functioning.
• Carry and operate equipmentsuch as tools and radios.
• Identify and operate shut-off valvesfor equipment as needed.
• Maintain maintenance inventoryand requisition parts and supplies.
• Record information for unfinished callsprior to shift changes.
• Follow safety and security policiesand report any maintenance problems or hazards.
• Ensure uniform and personal appearanceare clean and professional.
• Develop positive working relationshipswith colleagues and support team goals.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Compensation: Competitive salary