Maintenance Team Leader (Nights)

Caterpillar Financial Services Corporation; Desford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global leader in machinery and equipment is seeking a Logistics Support Specialist in Desford, UK. You will be responsible for tracking logistics activities and coordinating with partners. The ideal candidate will have a Bachelor's degree in Supply Chain and advanced English skills. Strong planning, attention to detail, and customer service are essential. This role requires a commitment to a face-to-face environment, working closely with logistics teams to ensure efficient operations.

Qualifications

• Bachelor's degree in a Supply Chain field required.
• Fluent English (Intermediate to Advanced) required.
• Experience in planning, negotiation, and customer service in transportation.

Responsibilities

• Provide day-to-day support for logistics staff and activities.
• Track and report on activities, costs, and expenditures.
• Communicate with shippers and carriers about load statuses.
• Collaborate with transportation partners for updated load information.

Skills

Planning and organizing

Attention to detail

Customer service

Communication

Education

Bachelor's degree or undergraduate degree related to a Supply Chain field

Tools

Microsoft Excel

Microsoft Office

Job description

Career Area: Supply Chain and Logistics

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role

Provides day-to-day technical and administrative support for logistics staff and activities.

What you'll do

• Tracking and reporting on activities, costs and expenditures for all transportation modes.
• Verifying documents and checklists are accurate and complete.
  Notifying customers of shipping or receiving schedules and of any logistics problems.
• Communicate effectively with shippers, carriers and CAT facilities on load’s status.
• Collaborate with transportation partners on maintaining loads updated with accurate ETAs and milestones.

Education Required

• Bachelor's degree or undergraduate degree related to a Supply Chain field of choice
• Fluent English (Intermediate to Advanced)

In this role, you will have the opportunity to bring your unique skills and experiences to the table.

Important Skills

Accountability

• Complete assigned tasks and seek help when necessary.
• Maintain a positive attitude to achieve objectives.
• Deliver assignments according to established quality standards.
• Follow directions regarding time and effort required to meet work objectives.
• Possess practical background and expertise in similar roles involving planning, negotiation, and customer service, preferably within the transportation sector.

Accuracy and Attention to Detail

• Ensure accuracy in assigned functions and tasks.
• Identify activities that require attention to detail.
• Apply procedures to guarantee error-free results.
• Prevent mistakes that could impact the unit or function.
• Advanced proficiency in Microsoft Excel and Office tools to ensure accuracy in reporting and analysis.

Planning and Organizing

• Adjust priorities when conditions change or new information arises.
• Accurately estimate time and resources needed to complete tasks.
• Define key assignments, schedules, and process steps.
• Apply the concept of “critical path” to meet deadlines and keep larger projects on track.
• Demonstrated expertise in planning and organizing operational and/or logistical processes.

Service Excellence

• Provide customer service that meets high-quality standards.
• Recognize and avoid poor or mediocre service practices.
• Manage customer perceptions and expectations to enhance service delivery.
• Contribute to business benefits derived from delivering exceptional service.
• Strong background in customer service and negotiation to ensure effective and satisfactory relationships.

Considerations for the best candidates

• Have worked in a similar or related position to Transportation
• Advanced English

Additional information

• Don't forget to place your CV
• 24/7 schedule availability required
• This vacancy is 100% face-to-face and the location is Santa Maria
• Relocation Assistance is not available for this position.

Final details

Please frequently check the email associated with your request, including the spam/junk folder, as this is the primary correspondence method. If you would like to know the status of your application, please use the candidate login on our employment website as it will reflect any updates on your status.

The Caterpillar Code of Conduct states that we will select and place personnel based on their qualifications for the work to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for entry, permanence or job promotion.

Posting Dates

December 23, 2025 - January 6, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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