Maintenance Supervisor

Hilton; Woking; On-site; GBP 18,000 - 26,000; Full time

Job summary

Hilton Woking is seeking a Maintenance Supervisor to lead the hotel’s maintenance team and oversee the day-to-day physical building operations, repairs, and planned maintenance of mechanical, electrical, HVAC, and life-safety systems.

You will supervise staff, coordinate with external contractors, document work in the property management system, respond to guest requests and emergencies promptly, and ensure facilities stay safe, compliant, and in top condition to support exceptional hospitality.

Qualifications

• Experience supervising a maintenance team.
• Experience in facilities maintenance including mechanical, electrical, HVAC, and life safety systems.
• Experience coordinating with contractors and ensuring compliance with regulations.
• Ability to respond to service requests and emergencies promptly and efficiently.

Responsibilities

• Supervise and develop the maintenance team, including training and scheduling.
• Ensure facility safety and compliance across mechanical, electrical, HVAC and life safety systems.
• Assign and oversee daily maintenance tasks and document work in the property management system.
• Oversee external contractors and inspect completed work for quality and compliance.
• Respond to maintenance requests and guest concerns promptly and efficiently.

Skills

Team leadership

Maintenance supervision

Contractor management

Preventive maintenance

Tools

Property management system

Job description

Job Schedule: Full time

Salary £15.90 per hour

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join Hilton Woking, that's exactly what you'll do every time you come to work! As a Maintenance Supervisor , you're not just overseeing daily operations of the physical building and systems maintenance and repairs – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Supervise and develop the team: Train, schedule, and supervise maintenance team members, providing guidance and support to ensure high-quality work and performance
• Ensure facility safety and compliance: Support maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, ensuring compliance with local and national regulations
• Supervise maintenance operations: Assign and oversee daily maintenance tasks, ensuring through documentation of work in the property management system
• Oversee contractor work: Supervise external contractors and inspect completed work for quality and compliance
• Respond to service requests: Ensure that maintenance requests, guest concerns, and emergency situations are addressed promptly and efficiently
• Maintain fixtures and fittings: Conduct scheduled and ad hoc maintenance, including planned preventive maintenance (PPM) and service requests, to ensure hotel fixtures and fittings remain in safe condition

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay - we're a great place to work.