Maintenance Supervisor

mnm-properties; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company van

Materials provided

Fuel card

Mobile phone

Pension

Training schemes

Career progression

Health benefits

Holiday entitlement

Job summary

MNM Property Services is seeking an experienced Maintenance Supervisor to lead day-to-day maintenance works in Wandsworth, with travel across London as required. The role focuses on supervising operatives, ensuring safety compliance and high service standards for social housing properties.

You will coordinate trades, monitor quality, and contribute to customer satisfaction while maintaining professional communication with clients and management.

Qualifications

• Experience supervising maintenance operatives or tradespeople.
• Understanding of Health & Safety requirements and Safe Systems of Work.

Responsibilities

• Oversee day-to-day maintenance works in Wandsworth and travel across London when required.
• Manage operatives to ensure efficient use of working days.
• Ensure compliance with Safe Systems of Work and Health & Safety requirements.
• Carry out regular pre-work, in-progress and post-work inspections.
• Carry out regular vehicle inspections.
• Attend client and operational meetings as required.
• Troubleshoot and resolve day-to-day operational challenges.
• Monitor workmanship and ensure timely delivery to quality standards.
• Support delivery of excellent customer service to residents and clients.
• Provide technical guidance to operatives and staff.
• Support training and development of operatives.

Skills

Communication skills

Organisational skills

People management

Health & safety awareness

Technical maintenance knowledge

Job description

Maintenance Supervisor – Wandsworth

Salary: £30,000 – £40,000 per annum, depending on experience
Location: Wandsworth, with travel across London

This is a fantastic opportunity to join a well-established and growing property maintenance company operating within the social housing sector.

MNM Property Services is looking for an experienced and proactive Maintenance Supervisor to support our Wandsworth area, with travel required across London as part of the role.

The successful candidate will have excellent communication and organisational skills, a strong technical understanding of property maintenance, and the ability to manage operatives effectively while maintaining high standards of service delivery, health and safety, and client satisfaction.

What will you be doing?

As a Maintenance Supervisor, you will be responsible for overseeing the day-to-day delivery of maintenance works, primarily within the Wandsworth area, while also travelling to other locations across London when required.

Your key responsibilities will include:

• Ensuring the maintenance contract is operating to its full potential, both operationally and commercially
• Managing operatives and ensuring their working days are utilised efficiently
• Ensuring all operatives comply with MNM's Safe Systems of Work and Health & Safety requirements at all times
• Carrying out regular pre-work, work-in-progress and post-work inspections
• Completing regular vehicle inspections
• Attending client and operational meetings as required
• Troubleshooting and resolving day-to-day operational challenges
• Overseeing jobs that have been escalated by clients, management or the Senior Management Team
• Monitoring workmanship and ensuring works are completed to the required quality standards and within agreed timescales
• Supporting the delivery of excellent customer service to residents and clients

Additional responsibilities

Other duties may include, but are not limited to:

• Providing technical guidance and support to operatives and administrative staff
• Supporting the training and development of operatives
• Identifying performance or quality issues and working with management to implement appropriate improvements

What we are looking for

The ideal candidate will have previous experience in a similar supervisory role, preferably within social housing repairs and maintenance, property maintenance or a specialist contractor environment.

You will be a practical problem solver who is comfortable managing multiple priorities, making decisions independently and taking ownership of tasks through to completion.

You should also have:

• Previous experience supervising maintenance operatives or tradespeople
• A good understanding of Health & Safety requirements and Safe Systems of Work
• Relevant Health & Safety qualifications are desirable but not essential
• Strong technical and trade knowledge
• Excellent written and verbal communication skills
• Strong organisational and problem-solving abilities
• The ability to motivate, support and manage others
• The ability to remain calm and effective when working under pressure
• A proactive, self-motivated and task-focused approach
• Good client and customer-facing skills
• A full UK manual driving licence – essential
• Willingness to travel across London as required

What we offer

• £30,000 – £40,000 per annum, depending on experience
• Company van, materials, fuel card and a mobile phone are provided
• Long-term employment opportunity following successful completion of the probationary period
• In-house training and ongoing development
• Opportunities for progression within a growing company
• Supportive and experienced management team
• Private pension
• Training schemes
• Benefits scheme including medical, leisure and shopping discounts and vouchers
• Free virtual GP and health checks
• 20 days holidays + bank holidays
• Monthly and annual staff recognition schemes