Maintenance Supervisor

Randstad Construction and Property; Greater London; On-site; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Annual Leave: 24 days + bank holidays

Holiday Purchase Scheme

Life Assurance

Retail & Wellness Perks

CSR volunteer days

Training & accreditation funding

Employee networks & inclusion

EAP & wellbeing app

Job summary

Randstad CPE in London is seeking a high-calibre M&E Supervisor to direct day-to-day estate upkeep across a flagship facility in North London. You will supervise the internal fabric team, oversee water systems, manage third-party partners, and act as an operational interface for client stakeholders.

The role requires strong supervisory experience, RAMS and CAFM/CMMS knowledge, and a proactive safety mindset.

Qualifications

• Experience supervising facilities maintenance teams and contractors.
• Ability to plan, schedule and quality-audit maintenance programmes.
• Competent in RAMS and statutory building compliance.
• Proficient with CAFM/CMMS and standard office software to track metrics.
• Strong client-facing communication and professional interpersonal skills.

Responsibilities

• Oversee day-to-day estate upkeep and supervise internal fabric maintenance technicians and contractors.
• Maintain site water management systems and ensure RAMS compliance.
• Plan, coordinate, and allocate planned and reactive maintenance tasks to meet SLAs/KPIs.
• Monitor team performance, timekeeping and attendance; support with investigations and training.

Skills

Supervisory experience

Maintenance planning

Safety awareness

Communication skills

On-call readiness

Tools

CAFM/CMMS

MS Office

Job description

Job Title: M&E Supervisor

Location: North London

Hours: Monday - Friday: 8am - 5pm

Salary: £52,000 + overtime

The Opportunity

We are seeking a high-calibre Maintenance Supervisor to direct day-to-day estate upkeep across a flagship, high-specification facility. Balancing operational supervision with technical compliance, you will oversee our internal fabric team, govern water management systems, manage third-party supply chain partners, and serve as a dependable operational interface for client stakeholders.

Key Responsibilities

1. Service Delivery & Team Supervision

Workforce & Subcontractor Coordination: Supervise and direct the day-to-day activities of internal fabric maintenance technicians and specialist third-party contractors, ensuring work meets high standards of craftsmanship and safety.

Water Systems Oversight: Maintain operational supervision of site water management systems and associated water hygiene regimes to ensure continuous compliance with statutory standards.

Work Allocation & Scheduling: Plan, coordinate, and allocate planned preventative maintenance (PPM) and reactive tasks from initial intake through to completion, prioritizing workloads to satisfy contractual SLAs and performance KPIs.

People & Performance Management: Monitor team performance, timekeeping, and attendance; uphold company operating policies; and assist with internal investigations, staff training, and operational cover when required.

2. Systems Administration, Materials & Compliance

Maintenance Data Systems (CAFM): Operate computerized maintenance management systems to log tasks, update work records, track asset histories, and maintain meticulous compliance documentation.

Health & Safety Governance: Author, review, and apply practical Risk Assessments and Method Statements (RAMS), maintaining a proactive safety culture across all assigned areas.

3. Client Partnership & Incident Management

Client Engagement: Act as a visible point of contact for client representatives and building managers, addressing operational queries and resolving issues swiftly and professionally.

Emergency Escalation: Support the site's emergency response procedures and actively participate in a 24-hour on-call escalation rota (including weekends and bank holidays on a scheduled basis).

What We Are Looking For

Experience & Attributes:

Proven Supervisory Background: Demonstrable track record supervising facilities maintenance teams, trade operatives, and specialist service partners.

Maintenance Planning & Delivery: Proven ability to organize, schedule, and quality-audit planned maintenance programmes to high operational standards.

Technical & Safety Compliance: Competent in producing and enforcing Risk Assessments and Method Statements (RAMS) and managing statutory building compliance.

Systems Literacy: Experienced in utilizing maintenance data systems (CAFM / CMMS) and standard office software to track performance metrics and manage inventory.

Client & Interpersonal Polish: Professional communication skills with the diplomacy and composure to build positive relationships across clients, senior management, and operational teams.

Flexibility & Reliability: Willing and able to participate in a structured 24-hour on-call standby rota, responding calmly and effectively to out-of-hours emergencies.

What We Offer

• Annual Leave: 24 days annual leave plus UK public bank holidays.
• Holiday Purchase Scheme: Option to purchase additional annual leave to suit your lifestyle.
• Life Assurance: Comprehensive life cover included as standard.
• Retail & Wellness Perks: Access to employee discount schemes covering major retail brands, supermarkets, and gym memberships.
• Community Engagement: 2 paid Corporate Social Responsibility (CSR) volunteer days each year.
• Professional Growth: Funded pathways to relevant trade accreditations, health & safety certifications, and personalized management training programmes.
• Employee Networks & Inclusion: Access to diverse employee-led internal support networks.
• Health & Wellbeing Support: 24/7 confidential Employee Assistance Programme (EAP) and digital mental wellbeing app access.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business