Maintenance Services Officer

North Lincolnshire Council; Scunthorpe; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Salary sacrifice scheme

Agile working arrangements

Free Parking

Sick pay

Job summary

North Lincolnshire Council is seeking a Maintenance Officer to join the Corporate Assets and Facilities Service. The role is based at Billet Lane, Scunthorpe, and is full-time and permanent, with occasional homeworking and work across council sites.

You will be part of the frontline helpdesk handling property-related matters, coordinating repairs, works requests, contracts, and compliance tasks to support the Corporate Landlord model.

Qualifications

• Extensive experience of working in an administration background.
• Effective communication skills and a professional approach when dealing with customers.
• Proficiency in Microsoft Office and financial systems is essential.

Responsibilities

• Provide frontline helpdesk support for the Corporate Assets and Facilities Service.
• Receive and process all customer property related matters across the estate and ensure timely follow-up.
• Organise property repairs, requests for works, soft services contracts, inspections and compliance activities.
• Support the PPE Forever framework, procuring and distributing stock and maintaining levels.
• Contribute to delivering the Corporate Landlord model through efficient administration.

Skills

Administration experience

Effective communication

Organisational skills

Tools

Microsoft Office

Financial systems

Job description

An exciting opportunity has arisen for a Maintenance Officer to join the Corporate Assets and Facilities Service.

This post is a full-time permanent position and will be predominantly based at our Billet Lane site, Scunthorpe. There may be a requirement to work from other council sites along with occasional homeworking.

This role provides a technical service function in supporting North Lincolnshire Councils Operational Property Portfolio. You will form part of the frontline helpdesk service for our services and the first point of contact for receiving and processing all customer property related matters raised across our estate. Ensuring they are dealt with effectively, and in a timely and professional manner. This entails organising property repairs, request for works, soft services contracts, statutory service inspections and compliance activities that form the delivery of the Corporate Landlord model.

The role is also important in delivering Personal Protective Equipment (PPE) Forever framework, which ensures the council’s business continuity arrangements and compliance with regulations. This includes procuring and purchasing of products, processing service requests, collation and distribution of orders and managing and maintaining stock levels.

You will have extensive experience of working in an administration background, effective communication skills and a proficiency in Microsoft and financial systems are essential. Be professional and effective when dealing with customers.

The right candidate will have excellent organisational skills, the ability to work both as part of a team and independently, adapt to change and contribute to improving processes.

Working for North Lincolnshire Council, you would have access to the following attractive package of benefits:

• Generous annual leave entitlement
• Salary sacrifice scheme
• Agile working arrangements
• Free Parking
• Sick pay

Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.