Maintenance & Reliability Engineer

Qwello GmbH; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Remote-friendly with home days

28 vacation days

Training and development

International team

Job summary

Qwello UK is seeking a Maintenance & Reliability Engineer to oversee the operation and maintenance strategy for our EV charging infrastructure in the UK. You will bridge Technology and Operations, coordinate maintenance with service teams, and drive continuous improvements to ensure high-performing service operations.

Ideal candidates bring a degree in electrical or software engineering (or 3+ years in a similar role), plus analytical and communication skills.

Qualifications

• Degree in electrical or software engineering or 3+ years in a similar role.
• Root cause analysis capability for maintenance issues.
• Fluent written and spoken English; proactive communication.
• Willingness to travel across the UK.

Responsibilities

• Develop and oversee operation and maintenance strategies for Qwello UK charging infrastructure.
• Coordinate with internal service team and external partners for tasks.
• Analyse data to generate actionable insights and improve efficiency.
• Lead maintenance processes and support project managers.
• Travel throughout the UK as required.

Skills

Analytical mindset

Problem solving

Excellent communication

Self-organisation

Education

Electrical or software engineering degree

3+ years in a similar role

Level 3 electrical installation

18th Edition BS 7671

Tools

Linux

Job description

Our mission at Qwello is to revolutionise the charging industry, we are committed to turning the world from combustion to electric. We design, build, and operate charging infrastructure for the public space. We excel in simplicity, user focus, and engineering excellence. We value diversity of thought, background, and approaches and foster a culture of belonging. We understand that the best products are built by excellent teams rather than individual superstars. Be part of shaping the E-mobility of the future!

As the Maintenance & Reliability Engineer at Qwello UK, you will be a key player in ensuring the reliability and efficiency of our EV charging infrastructure in the UK, you will bridge the gap between Technology and Operations. You'll take the lead in coordinating maintenance activities, optimising workflows, and driving continuous improvements. Acting as the central point of contact, you will foster collaboration between internal teams, external partners, and management to ensure seamless, high-performing service operations. If you're passionate about cutting-edge technology, operational excellence, and making sustainable mobility more reliable, we’d love to have you on board!

Let's power the future together!

Your Responsibilities

• Develop, implement and oversee the operation and maintenance strategies for our Qwello UK charging infrastructure
• Use your analytical mindset to identify priorities and areas of improvement
• Collect and analyse data to generate actionable insights and comprehensive reports
• Manage the interactions with the internal technical service team
• Collaborate in the implementation of service and construction measures to improve operational efficiency
• Coordinate with external companies to ensure high quality and timely execution of tasks
• Proactively share your expertise and insights to elevate the team’s knowledge and performance
• Facilitate seamless collaboration between the technical service team, parent company and management
• Create and implement maintenance processes
• Provide support to project managers

Your Profile

• Degree in electrical engineering, software engineering, or a minimum of 3 years’ experience in a similar role
• Initial EV experience is desirable, but not essential
• Ability to conduct root cause analysis for all maintenance-related issues
• Excellent communication abilities and a proactive approach to problem-solving
• Analytical mindset with the ability to effectively communicate insights in writing
• Ability to self-organise and lead in an environment of changing priorities; willingness to work on multiple tasks/content switching
• Willingness to travel throughout UK
• Fluency in written and spoken English, additional language knowledge is a plus
• Qualified electrician with Level 3 electrical installation qualification and 18th Edition BS 7671 is a plus
• Linux knowledge would be a plus

Your Benefits

• The opportunity to play a key role in shaping the mobility revolution
• Be part of an international and dynamic team of more than 30 nationalities
• Enjoy a remote-friendly environment with the possibility to work from your home a few days a week and you have the possibility of workation within the EU, plus 28 vacation days
• Regular company and team events outside of the office to disconnect from our computers and reconnect with colleagues on hikes, mountain e-bike tours, offsites and more
• Personal and professional development through in-house lunch & learn sessions, as well as externally provided training, courses and conferences

Equal Opportunities: We strive to eliminate discrimination, remove barriers and ensure equal opportunity through a transparent recruitment process. We are fully committed to fostering an inclusive and respectful work environment where everyone can succeed. At Qwello everyone is welcomed regardless of cultural background, creed, race, sexual orientation, colour or gender expression.