Maintenance Planner

Branta Recruitment Ltd; Cramlington; On-site; GBP 28,000 - 42,000; Full time

Job summary

Branta Recruitment Ltd is seeking an organized, technically minded Maintenance Planner to join our operations team in the UK. You will act as the heartbeat of our maintenance scheduling, ensuring property portfolios run safely, efficiently and in compliance with legislation.

You will coordinate PPM and compliance works across commercial and residential properties, liaise with field engineers and clients, and maintain accurate logs to support audit readiness.

Qualifications

• FM helpdesk experience in a fast-paced environment.
• Hands-on or planning experience in engineering maintenance scheduling.
• Solid knowledge of building services, FM operations or core engineering systems.
• Experience with CAFM/CMMS systems.
• Strong communication with engineers, contractors and clients.
• Rigorous health and safety compliance tracking.

Responsibilities

• PPM scheduling: plan, schedule and coordinate all Planned Preventative Maintenance and compliance works.
• Engineering resource allocation: assign work orders to mobile teams and subcontractors.
• Technical quality control: review job sheets and asset reports to meet high standards.
• Workflow and helpdesk coordination: triage requests and ensure clear communication between clients and field technicians.
• Compliance and asset tracking: maintain digital logs of statutory testing for audit readiness.
• SLA and contractor management: monitor schedules to meet SLAs and responsive calls.

Skills

FM helpdesk experience

Engineering maintenance planning

Building services knowledge

CAFM/CMMS proficiency

Communication with engineers/clients

Health and safety compliance tracking

Job description

We are seeking an organized, technically minded Maintenance Planner to join an operations team. In this pivotal role, you will act as the operational heartbeat of our maintenance scheduling, ensuring that our property portfolio runs safely, efficiently, and in strict compliance with statutory legislation.

Whether you come from a fast-paced Facilities Management (FM) helpdesk background or have hands-on engineering maintenance planning experience, you will use your practical technical knowledge to schedule, coordinate, and track Planned Preventative Maintenance (PPM) and compliance works. You will bridge the gap between field engineers, helpdesk dispatchers, and clients to ensure top-tier service delivery.

Key Responsibilities

• PPM & Maintenance Scheduling: Proactively plan, schedule, and coordinate all Planned Preventative Maintenance (PPM), servicing, and statutory compliance works across commercial and residential properties.
• Engineering Resource Allocation: Assign work orders to mobile engineering teams and specialist subcontractors based on trade, technical skill set, geographical location, and priority SLAs.
• Technical Quality Control: Utilize your technical understanding to review job sheets, asset reports, and engineering notes, ensuring maintenance works meet high standards.
• Workflow & Helpdesk Coordination: Triage incoming maintenance requests, manage reactive repairs, and ensure seamless communication between clients, tenants, and field technicians.
• Compliance & Asset Tracking: Maintain accurate digital logs of statutory testing (e.g., Gas Safety, EICR, Fire Alarms, HVAC) to ensure 100% audit readiness and regulatory adherence.
• SLA & Contractor Management: Monitor schedules to ensure all maintenance tasks and reactive callouts are completed well within agreed Service Level Agreements (SLAs).

What We Are Looking For

• Relevant Experience: Proven planning and coordination experience gained within either a fast-paced FM helpdesk environment or an engineering maintenance planning/scheduling role.
• Technical Know-How: A solid understanding of building services, hard FM operations, or core engineering systems (electrical, mechanical, HVAC, or fire & life safety).
• Planning & Systems Acumen: Exceptional organizational skills with experience managing complex master schedules and computerized maintenance management systems (CAFM / CMMS).
• Communication Skills: Confident dealing with technical engineers, contractors, and corporate clients alike, with a calm and proactive approach to problem-solving.
• Compliance Mindset: Strong attention to detail and a rigorous approach to health and safety compliance tracking.