Maintenance Operative

Tilia Homes; Warrington; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Operative to join their North West team. This role involves delivering multi-trade repairs and maintenance to new homes, ensuring high standards of customer service and safety. The ideal candidate will have formal training in carpentry and maintenance, along with a full UK driving licence. This is an exciting opportunity to contribute positively to local communities while working in a supportive and inclusive environment. If you are passionate about making a difference and have the skills to match, this position is perfect for you.

Benefits

Pension Scheme

Life Assurance

26 days holiday with additional bank holidays

Holiday Buy Scheme

Employee Assistance Programme

Qualifications

• Experience in carpentry, plumbing, and general maintenance is essential.
• A full UK driving licence is required for this role.

Responsibilities

• Carry out general maintenance and repairs to new build properties.
• Maintain accurate records of time, materials, and scope of works.
• Provide excellent customer service and communicate effectively.

Skills

Carpentry

Basic Plumbing

Decoration

Customer Service

Education

Formal Training in Carpentry or Maintenance

Job description

Tilia Homes are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re committed to making a positive difference in the local areas we build new homes. We pride ourselves on being an inclusive and diverse employer of choice and build careers, not just communities. We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

We have a vacancy for a Maintenance Operative.

The post delivers multi-trade repairs and maintenance to new homes housing developments, providing excellent customer service at all times.

Our benefits include:

• Pension Scheme
• Life Assurance
• 26 days holiday with additional bank holidays
• Holiday Buy Scheme
• Employee Assistance Programme

About The Role

We have an exciting opportunity for a Maintenance Operative to join a friendly team working from our North West Region, remote working on a fixed term basis.

Duties include:

• To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager;
• To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project;
• To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation;
• Requesting necessary materials and plant as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible;
• To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept;
• To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings;
• To provide a customer focused service at all times;
• To communicate effectively and work productively with all other staff;
• To undertake other related tasks that are reasonably requested by the Customer Services Manager;
• Observe and comply with the company policies and procedures for Health and Safety.

About You

• Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential;
• Experience in a similar role would be an advantage;
• A full UK driving licence is required for this role.