Maintenance Operative

urbanbubble Ltd; Southampton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

Pension scheme

Volunteer day & social events

Wellbeing support

Job summary

urbanbubble Ltd is hiring a Maintenance Operative to keep our buildings and shared spaces safe, welcoming, and well cared for. You’ll respond to requests, perform repairs, and support resident wellbeing while upholding health and safety standards.

Join a team that values proactive service, clear communication, and a positive, can-do attitude. We offer a range of benefits to support your health, wellbeing & personal growth within our vibrant community.

Qualifications

• Experience in a building technician or maintenance role.
• Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness).
• Familiarity with CAFM systems (computer-aided facilities management).

Responsibilities

• Respond to maintenance requests and work orders quickly and effectively.
• Carry out minor repairs, decoration, and reactive works in homes and communal areas.
• Perform lighting checks and replace bulbs.
• Act as first responder for emergencies such as leaks.
• Keep accurate records of tests, inspections, and engineer visits.
• Escort and support visiting engineers; monitor scheduled maintenance.

Skills

Customer service

Problem solving

Teamwork

Health & safety awareness

Education

City & Guilds Multi Skills Certificate

Electrical competency certificate

IOSH Working Safely

Tools

CAFM systems

Job description

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as a Maintenance Operative! As a Maintenance Operative, you'll be right at the heart of our community, making sure our buildings and shared spaces are always in top condition. You'll provide first-line support for maintenance requests, carry out repairs, and ensure our homes and communal areas are safe, welcoming, and well cared for.

• Reactive Works:
• Responding to maintenance requests and work orders quickly and effectively.
• Carrying out minor repairs, decoration, and reactive works in homes and communal areas.
• Performing lighting checks and replacing bulbs.
• Acting as the first responder for emergencies such as leaks.
• Statutory Compliance:
• Keeping accurate records of tests, inspections, and engineer visits.
• Supporting compliance checks such as fire alarm testing and PAT records.
• Raising issues and escalating to specialists when required.
• Health & Safety:
• Conducting daily checks to ensure life safety systems are working
• Following all health and safety procedures and legislation.
• Ensuring PPE, tools, and equipment are used correctly and safely
• Maintaining a clean, tidy, and safe workspace.
• Third Party Contractors & Planned works
• Escorting and supporting visiting engineers.
• Monitoring scheduled maintenance and reporting missed works.
• Logging contractor activity and ensuring site standards are maintained.
• Site Stores & Plant Rooms:
• Managing tools, consumables, and spare parts inventory.
• Keeping plant rooms and maintenance areas safe, clear and well organised.
• Customer Service and Team Work:
• Acting as a role model for urbanbubble values.
• Working closely with the operations team and providing excellent service to residents.
• Communicating clearly and positively with both colleagues and residents.
• City & Guilds Multi Skills Certificate (desirable)
• Electrical competency certificate (within last 3 years)
• IOSH "Working Safely" qualification
• Previous experience in a building technician or maintenance role
• Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness)
• Familiarity with CAFM systems (computer-aided facilities management)
• A proactive, positive, and can-do attitude
• Strong customer service mindset and problem-solving approach
• We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth.

After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you! Here's a little glimpse into our bubble benefits:

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support
• The best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you! If you're excited about making a real impact and being part of something special, we can't wait to hear from you!