Building Services Manager

urbanbubble; Lewisham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Birthday off

Wellbeing hour

Enhanced annual leave

Company pension

Medical cover

Refer a friend

Volunteer day

Cycle to work

Study support

Long service awards

Employee assistance

Job summary

urbanbubble is seeking a Building Services Manager to oversee in-house teams and supply partners, ensuring compliant, high-quality services for residents across assets.

You will manage budgets, safety, and performance metrics while mentoring staff and improving service delivery. Join a values-driven team focused on community wellbeing and professional growth.

Qualifications

• IOSH Managing Safely qualification is required.
• Experience managing building services in residential or similar environments.
• Strong M&E knowledge with a focus on statutory compliance.
• Team supervisory experience.
• Excellent relationship management with contractors, suppliers, and stakeholders.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems (training provided).
• A proactive, professional, and results-driven approach.
• Enthusiastic about customer service and delivering the best.

Responsibilities

• Mentor and support your team, ensuring clear goals and development plans.
• Lead with emotional intelligence and care, creating a positive, engaged workplace.
• Carry out appraisals and provide growth opportunities for your staff.
• Management Information and Reporting: Analyse asset performance and service trends to drive predictive maintenance.
• Report on key performance indicators and provide clear insights for stakeholders.
• Deliver timely, concise management information.

Skills

Team supervision

M&E knowledge

Contractor management

MS Office

Education

IOSH Managing Safely

Tools

Database systems

Job description

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Manager!

As a Building Services Manager, you’ll be right at the heart of our community. You’ll oversee both in-house teams and supply partners, managing planned, reactive, and project building services. You’ll keep our homes and shared spaces in excellent condition while ensuring compliance, health and safety, ESG priorities, and delivering top-quality service for residents.

Here’s what you’ll be doing:

• Mentor and support your team, ensuring clear goals and development plans.
• Lead with emotional intelligence and care, creating a positive, engaged workplace.
• Carry out appraisals and provide growth opportunities for your staff.
• Management Information and Reporting:
• Analyse asset performance and service trends to drive predictive maintenance.
• Report on key performance indicators and provide clear insights for stakeholders
• Deliver timely, concise management information.

Maintaining Asset Condition:

• Oversee fabric refresh works and common space upkeep.
• Manage warranties, asset defects, and DLP schedules.
• Track and monitor equipment performance, including white goods replacements.

Statutory Compliance:

• Manage the annual compliance register and ensure records are accurate.
• Work with suppliers to ensure efficient, compliant services.
• Provide reports on compliance and elevate any non-conformities.
• Health and Safety Management:
• Oversee H&S inspections and audits, working with central teams.
• Ensure incidents, assessments, and FRA reports are logged promptly.
• Deliver toolbox talks and maintain safety training records.

Financial Control & Budgeting:

• Manage budgets, operating spend, and cost efficiencies.
• Prepare annual draft budgets and monitor spend against targets.
• Oversee payroll elements such as awards, reviews, and deductions.

People Management:

• Act as a role model for urbanbubble’s values and behaviors.
• Promote staff engagement through strong communication and leadership.
• Identify learning needs, acting as coach and mentor.
• And so much more:

From overseeing maintenance schedules to coordinating contractors and safety checks, you’ll ensure everything is maintained and operating smoothly throughout the entire property.

What we’re looking for:

• IOSH Managing Safely qualification
• Experience managing building services in residential or similar environments
• Strong M&E knowledge with a focus on statutory compliance
• Team supervisory experience
• Excellent relationship management with contractors, suppliers, and stakeholders
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems (training provided)
• A proactive, professional, and results-driven approach
• Enthusiastic about customer service and passionate about delivering the best

And here’s what we offer;

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here’s a little glimpse into our bubble benefits;

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

& the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you!