Maintenance Operative

urbanbubble Ltd; West of England; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Basic salary up to £35,000

10% bonus

Enhanced family leave policies

Cycle to work scheme

Season ticket loan

Enhanced sick pay

Birthday day off

House purchase day off

Job summary

urbanbubble Ltd is seeking a Maintenance Operative to support day-to-day presentation and upkeep of our luxury development. You’ll respond to building support requests, provide technical advice, and oversee fabric repairs while working with the team to keep the development running smoothly.

Role involves lighting checks, repairs, compliance with Rent Smart, and occasional front-desk duties. Hardware skills and a customer-focused approach are essential for success.

Qualifications

• Must have customer-facing experience.
• Electrical Competency Certificate or equivalent (within last 3 years) is required.
• IOSH Working Safely qualification is required.
• Knowledge of basic water system and L8 is preferred.
• Experience with CAFM systems (web-based) is advantageous.
• Experience in maintenance roles within residential properties or student accommodation is preferred.
• Basic painting skills and decorating/fabric repair knowledge.

Responsibilities

• Check the work order system daily for current reactive and future works.
• Carry out lighting checks, replacing light bulbs.
• Ensure works completed are to a high standard & completed within realistic time frame.
• Carry out decoration and repairs to homes within 5 days, ready for letting.
• Liaise with the Building Manager to prioritise workload, communicating effectively.
• Ensure continual compliance with Rent Smart and the Letting Code of Conduct.
• Inform company of any additional works needed at location.
• Work well independently, yet be supportive of team members and goals.
• Be able to make sure any works completed are compliant in line with HSE and water bye-laws.
• Be able to respond effectively to emergency call outs / situations.
• Provide general maintenance assistance, including furniture building and storage, hanging pictures and items as requested.
• Be flexible and adaptive to the site’s needs, supporting the team in additional ad hoc duties including manning front reception desk, assisting with general enquiries and supporting the housekeeper when required.

Skills

Customer facing

COSHH knowledge

Electrical safety

Paint/decor skills

Independent worker

Teamwork

HSE knowledge

Water system knowledge

Education

Electrical Competency Certificate or equivalent (within last 3 years)

IOSH Working Safely

City and Guilds Multi Skills Certificate

Knowledge of basic water system and L8

Tools

CAFM systems (web-based)

Job description

We are looking for a Maintenance Operative to assist in the day to day presentation and maintenance of our luxury development! You'll provide first line response to all building support requests and work orders raised. As our go-to person, the one with the know of how to keep the development running like clockwork, you'll give technical advice and support, whilst also overseeing and and carrying out fabric and minor repairs.

What do we offer?

• We offer amazing benefits such as a basic salary of up £35,000, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, enhanced sick pay, and much much more!
• We also offer enhanced annual leave, including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub! What will you do?

What will you do?

• Check the work order system daily for current reactive and future works.
• Carry out lighting checks, replacing light bulbs.
• Ensure works completed are to a high standard & completed within realistic time frame.
• Carry out decoration and repairs to homes within 5 days, ready for letting.
• Liaise with the Building Manager to prioritise workload, communicating effectively.
• Ensure continual compliance with Rent Smart and the Letting Code of Conduct.
• Inform company of any additional works needed at location.
• Work well independently, yet be supportive of team members and goals.
• Be able to make sure any works completed are compliant in line with HSE and water bye-laws.
• Be able to respond effectively to emergency call outs / situations.
• To provide general maintenance assistance, including furniture building and storage, hanging pictures and items as requested and assisting them in familiarisation of their new apartment and systems.
• To be flexible and adaptive to the needs of the site, supporting the team in additional ad hoc duties including manning the front reception desk, assisting with general enquiries and supporting the housekeeper when required.

Qualifications

• Experience working in a customer facing role.
• Electrical Competency Certificate, or equivalent (within the last 3 years).
• IOSH Working Safely qualification, or equivalent.
• Knowledge of basic water system and L8.
• Previous use of CAFM systems (preferably web based).
• Already working within a maintenance role within residential properties or student accommodation.
• Have basic painting skills with an understanding of decorating and fabric repairs.
• Able to work alone or as part of a team.
• Strong understanding of COSHH.
• City and Guilds Multi Skills Certificate, or equivalent (desirable).

Company culture

At urbanbubble, we're redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we're proud to serve 14,000 residents and growing. We're looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process. urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who truly engage with the customer.