Maintenance Operative

Homeless Link; Liverpool; On-site; GBP 31,000 - 37,000; Full time

Job summary

Homeless Link in Liverpool is seeking a hands-on Maintenance Officer to keep service users’ homes safe and well maintained across sites. You’ll tackle reactive repairs and larger projects as part of a friendly Housing Services Team.

The role requires at least three years’ experience in a similar multi-trade capacity, a full UK driving licence, and the ability to work across sites. We offer a supportive team, training, and opportunities for personal development.

Qualifications

• Minimum of three years’ experience working in similar role.
• Multi trade skill experience including carpentry, plumbing, tiling and plastering.
• Full UK driving licence is essential, as you will be required to travel between sites as part of the role.
• Knowledge of the skills, technology and safety procedures required to carry out the full range of maintenance tasks.
• A strong knowledge of building repairs, working individually or as part of a team effectively and supportively.
• Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality.
• A high degree of tact and diplomacy when interacting with service users and visitors.
• Ability to record accurate information relating to completed repairs.
• Commitment – willingness to be part of an on-call rota for out of hours repairs.
• Strong time management and the ability to manage to prioritise tasks.
• Basic IT skills, including the ability to use email, complete digital job sheets or maintenance records, and update information using handheld devices or simple systems.

Responsibilities

• Reactive repairs across multiple sites.
• Decorating empty properties and preparing for letting.
• Support a service by completing reactive repairs after room checks.
• Work with Dutch Farm to support the team develop a new structure.
• Investigate damp issues and complete remedial works.

Skills

Experience

Knowledge

Communication

Empathy

Commitment

Organisation

Computer literacy

Job description

Location: Across Services, Liverpool

Salary: £33,948.80 per annum

Hours: 40 hours per week

Job Type: Permanent/Fixed Term

Why this role would be great for you

If you enjoy rolling up your sleeves and getting stuck into a variety of hands‑on work, this role is for you. No two days are the same, you’ll be tackling everything from general repairs to larger maintenance projects, all while helping keep our service users’ homes safe, secure, and in the best condition. You’ll be part of a friendly, supportive Housing Services Team where your skills will make a difference to people’s lives. If you like the idea of meaningful work, a bit of variety, and being part of a team that genuinely cares—this could be the perfect fit.

What your week may look like

• Monday: Start things off by getting your work van fueled for the week ahead and start attending different services to complete identified reactive repairs from the weekend
• Tuesday: Today you’re decorating an empty property, repairing a few doors and getting things ready for our housekeeping team to clean ready for letting.
• Wednesday: Supporting a service complete reactive repairs following room checks
• Thursday: Today you’re on Dutch Farm supporting the team develop a new structure
• Friday: Ending the week, you’re investigating some damp in a property completing remedial works and looking to address the underlying cause of this issue.

What we can offer you

Working with You Matter comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | You Matter.

The skills we are looking for

• EXPERIENCEMinimum of three years’ experience working in similar role. Multi trade skill experience which includes carpentry, plumbing, tiling and plastering. Full UK driving licence is essential, as you will be required to travel between sites as part of the role.
• KNOWLEDGE –Knowledge of the skills, technology and safety procedures required to carry out the full range of maintenance tasks. A strong knowledge of building repairs, working individually or as part of a team effectively and supportively.
• COMMUNICATION –Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality. A high degree of tact and diplomacy when interacting with service users and visitors. Ability to record accurate information relating to completed repairs.
• EMPATHY and RESPECT– You’ll be working in people’s homes, so empathy and respect are important. We ask that all team members treat residents and their properties with care, professionalism, and consideration, helping to create positive relationships with everyone we work alongside.
• COMMITMENT –The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to be part of an on‑call rota for out of hours repairs.
• ORGANISATION –Strong time management and the ability to manage to prioritise tasks
• COMPUTER LITERACY –You should have basic IT skills, including the ability to use email, complete digital job sheets or maintenance records, and update information using handheld devices or simple systems.

What is a nice to have

• Carpentry and joinery, including door repairs to ensure compliance with fire regulations
• Electrical awareness or electrical maintenance

You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Closing Date: 24th May 2026