Maintenance Operative

Ritz Recruitment; Leeds; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading property maintenance provider is seeking a Maintenance Operative for luxury student accommodation in Leeds. The role involves conducting reactive and preventative maintenance, ensuring customer satisfaction through prompt service, and maintaining essential safety checks. Candidates should have experience in plumbing, joinery, and basic electrical work, with strong customer service skills. This is a full-time position with a competitive salary range of £28,000 to £31,500, offering the opportunity to work in a vibrant student environment.

Qualifications

• Experience in plumbing, joinery, and basic electrical work.
• Ownership of responsibilities and pride in work.
• Understanding of Health & Safety legislation.

Responsibilities

• Provide excellent customer service to students.
• Conduct day-to-day reactive and preventative maintenance.
• Maintain accurate maintenance records.

Skills

Plumbing

Joinery

Basic electrical skills

Customer service

Health & Safety knowledge

Education

Relevant qualification in plumbing, joinery or electrical systems

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Maintenance Operative - Student Accommodation

Leeds

Permanent

£28,000 – £31,500 – Negotiable

Full‑Time, 40 hours per week – Monday to Friday 8 am to 5 pm and 9 am to 6 pm on a rota basis, with 1 in 4 Saturdays 8 am – 5 pm with a day off in lieu.

We are looking for an experienced Maintenance Operative, with a solid background in general repair and maintenance, to join our 474‑bed luxury student accommodation in the City Centre of Leeds.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro‑active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

My client is an award‑winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK.

Key Responsibilities

• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Responsible for day‑to‑day reactive and preventative maintenance.
• Responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks, water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightning protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adhere to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
• Report any welfare issues to a manager immediately.

Key Requirements

• Experience gained in plumbing, joinery and basic electrical (changing lightbulbs, switches and sockets).
• Take ownership of responsibilities and display pride in work carried out.
• Previous experience of working in student accommodation, BTR or hotels would be advantageous.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery or electrical systems if possible.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.

In the first instance please apply by forwarding your CV.

Please contact Vicky at our Manchester office (phone number removed).