Maintenance Operative

urbanest; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

urbanest in Canary Wharf, London, is seeking a proactive Maintenance Operative to oversee day-to-day reactive and preventative maintenance within our community. The role ensures a secure, safe, and comfortable living environment for residents, with 37.5 hours per week and weekend/holiday rota requirements.

You will report to the Maintenance Manager and collaborate with the Supervisor to keep accurate records and participate in monthly team meetings.

Responsibilities

• Manage daily maintenance tasks, including fixing issues like unblocking sinks, repairing damaged paintwork, and other general repairs.
• Perform regular checks and building walks, logging observations on an iPad and following up on maintenance issues.
• Inspect communal areas, plant rooms, corridors, and resident rooms, ensuring all areas are maintained to a high standard.
• Collaborate with the Customer and Night Teams to provide 24/7 support and solutions for our residents.
• Ensure the safety, comfort, and security of the property, taking pride in its appearance.
• Deliver excellent customer service while respecting residents' privacy and personal information.
• Learn about our processes to maintain a safe environment for residents and colleagues.
• Work closely with the Maintenance Manager and Supervisor to maintain accurate maintenance records and property documentation.
• Actively contribute to monthly team meetings and support the onboarding of new team members.

Job description

Maintenance Operative

Location:Canary Wharf, London

Salary starting: £35, 105 per annum

Hours: 37.5 hours per week. Maintenance Operative work 5 days out of 7, between the hours of 7:30am - 8:30pm. You will be required to work weekends and bank holidays on a rota basis.

We are looking for a proactive and detail-oriented Maintenance Operative to join our team! In this role, you will be responsible for the day-to-day management of reactive and preventative maintenance in a selected urbanest community, ensuring a secure, safe, and comfortable living environment for our residents.

Key Responsibilities as the Maintenance Operative:

• Manage daily maintenance tasks, including fixing issues like unblocking sinks, repairing damaged paintwork, and other general repairs.

• Perform regular checks and building walks, logging observations on an iPad and following up on maintenance issues.

• Inspect communal areas, plant rooms, corridors, and resident rooms, ensuring all areas are maintained to a high standard.

• Collaborate with the Customer and Night Teams to provide 24/7 support and solutions for our residents.

• Ensure the safety, comfort, and security of the property, taking pride in its appearance.

Supporting Our Residents:

• Deliver excellent customer service while respecting residents' privacy and personal information.

• Learn about our processes to maintain a safe environment for residents and colleagues.

Being Part of the Team:

• Work closely with the Maintenance Manager and Supervisor to maintain accurate maintenance records and property documentation.

• Actively contribute to monthly team meetings and support the onboarding of new team members.