Maintenance Operative

Urbanbubble Ltd; Greater London; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Birthday day off

Wellbeing hour

Pension scheme

Medical cover

Refer a friend

Volunteer day

Cycle to work

Study support

Long service awards

Employee assistance

Job summary

Urbanbubble Ltd in London is seeking a Maintenance Operative to keep our buildings and communal spaces in top condition. You’ll respond to maintenance requests, carry out repairs, and support health, safety, and compliance across sites, while delivering friendly, high‑quality service to residents.

The role requires practical maintenance skills, COSHH awareness, and the ability to work with third-party engineers. We offer a supportive team, training, pension, and wellbeing benefits.

Qualifications

• City & Guilds Multi Skills Certificate (desirable).
• Electrical competency certificate (within last 3 years).
• Previous experience in a building technician or maintenance role.
• Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness).
• Familiarity with CAFM systems (computer-aided facilities management).
• A proactive, positive, and can‑do attitude.
• Strong customer service mindset and problem‑solving approach.

Responsibilities

• Respond to maintenance requests and work orders quickly and effectively.
• Carry out minor repairs, decoration, and reactive works in homes and communal areas.
• Perform lighting checks and replace bulbs.
• Act as first responder for emergencies such as leaks.
• Keep accurate records of tests, inspections and visits.
• Support compliance checks such as fire alarm testing and PAT records.
• Follow health and safety procedures and ensure PPE is used safely.
• Escort and support visiting engineers and monitor scheduled works.
• Manage tools, consumables, and spare parts inventory.
• Communicate clearly with residents and colleagues; provide excellent service.

Skills

Customer service mindset

Problem solving

Proactive attitude

Education

City & Guilds Multi Skills Certificate

Electrical competency certificate

Tools

CAFMs systems

Job description

Please note this role requires a DBS check.

Hey there! Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Maintenance Operative!

As a Maintenance Operative, you’ll be right at the heart of our community, making sure our buildings and shared spaces are always in top condition. You’ll provide first-line support for maintenance requests, carry out repairs, and ensure our homes and communal areas are safe, welcoming, and well cared for.

Here’s what you’ll be doing:

Reactive Works:

• Responding to maintenance requests and work orders quickly and effectively.
• Carrying out minor repairs, decoration, and reactive works in homes and communal areas.
• Performing lighting checks and replacing bulbs.
• Acting as the first responder for emergencies such as leaks.

Statutory Compliance:

• Keeping accurate records of tests, inspections, and engineer visits.
• Supporting compliance checks such as fire alarm testing and PAT records.
• Raising issues and escalating to specialists when required.

Health & Safety:

• Conducting daily checks to ensure life safety systems are working
• Following all health and safety procedures and legislation.
• Ensuring PPE, tools, and equipment are used correctly and safely
• Maintaining a clean, tidy, and safe workspace.

Third Party Contractors & Planned works

• Escorting and supporting visiting engineers.
• Monitoring scheduled maintenance and reporting missed works.
• Logging contractor activity and ensuring site standards are maintained.

Site Stores & Plant Rooms:

• Managing tools, consumables, and spare parts inventory.
• Keeping plant rooms and maintenance areas safe, clear and well organised.

Customer Service and Team Work:

• Acting as a role model for urbanbubble values.
• Working closely with the operations team and providing excellent service to residents.
• Communicating clearly and positively with both colleagues and residents.

What we’re looking for:

• City & Guilds Multi Skills Certificate (desirable)
• Electrical competency certificate (within last 3 years)
• Previous experience in a building technician or maintenance role
• Knowledge of COSHH, decorating, fabric repair, flooring types, and water systems (L8 awareness)
• Familiarity with CAFM systems (computer-aided facilities management)
• A proactive, positive, and can‑do attitude
• Strong customer service mindset and problem‑solving approach

And here’s what we offer;

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here’s a little glimpse into our bubble benefits;

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Coverfor your long‑term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leaveto take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

& the best part? You'll be working with some truly incrediblepeople who are passionate about what they do & are always ready to support you!

If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!