Maintenance Operative

JR United Kingdom; Bradford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de développement de logements étudiants recherche un Maintenance Operative pour son équipe à Londres. Le poste consiste à garantir un service client exceptionnel à travers des réparations réactives et préventives, en maintenant un environnement sûr et accueillant pour les étudiants. Des responsabilités incluent la gestion des délais de maintenance et la coordination avec des sous-traitants pour garantir la qualité.

Benefits

25 jours de congés annuels plus jours fériés

Horaires flexibles

Qualifications

• Expérience en maintenance domestique, y compris l'électricité et la plomberie.
• Connaissance approfondie de la législation en matière de santé et de sécurité.
• Compétences intermédiaires dans les systèmes d'exploitation commercial comme Microsoft Word, Excel et Outlook.

Responsibilities

• Fournir un service de réparation et de maintenance proactif.
• Gérer la maintenance préventive et corrective.
• Liaison avec les entrepreneurs pour assurer l'achèvement des travaux.

Skills

Communication efficace

Travail en équipe

Compétences en maintenance générale

Education

Qualification en plomberie, menuiserie ou systèmes électriques

Job description

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Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 13 operational student accommodation schemes in 9 major cities, with a further £1.6bn of upcoming developments in our pipeline.

We are looking for a Maintenance Operative to join our team responsible for our Student Accommodation Scheme with 578 beds comprising superior en-suite student bedrooms and exceptional studio apartments in Vauxhall, London.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

Key Responsibilities:

• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Be responsible for the day to day reactive and preventative maintenance.
• Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
• Report any welfare issues to a manager immediately.

Key Requirements:

• Take ownership of responsibilities and display pride in work carried out.
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
• Have previous experience of domestic electrical/plumbing/general maintenance.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.
• Have demonstrable experience of effective communication both orally and in writing.
• Have the ability to prioritise your own workload.
• Work within a team to cover reception / admin duties and gain a knowledge of the student booking system.

Hours of Work:

• Monday to Friday 8am to 5pm or 9am to 6pm
• We require you to work 1 in 4 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
• During our summer turnaround period, we may require additional support to cover additional hours.
• 25 days holiday, plus bank holidays (that’s 33 days)