Maintenance Operative

urbanbubble Ltd; Bath; On-site; GBP 16,000 - 19,000; Full time

Benefits offered by this job

Bonus 10%

Cycle to work scheme

Season ticket loan

Enhanced annual leave

Birthday day off

House purchase day off

Enhanced sick pay

Job summary

urbanbubble Ltd is seeking a Maintenance Operative to support daily presentation and upkeep of a luxury development in Bath. You will provide first-line response to building support requests, advise on technical issues, and oversee fabric and minor repairs to keep the development running smoothly.

The role requires hands-on maintenance, strong customer service, and ability to work both independently and as part of a team, with knowledge of health and safety standards and relevant certifications.

Qualifications

• Experience in a customer-facing maintenance or frontline role.
• Electrical competency demonstrated by a valid certificate within last 3 years.
• IOSH Working Safely qualification or equivalent.
• Basic understanding of water systems and Legionella/L8 guidelines.
• Experience with CAFM systems (preferably web-based).
• Able to work alone or in a team and manage priorities.

Responsibilities

• Check the work order system daily for current reactive and future works.
• Carry out lighting checks and replace light bulbs.
• Ensure works completed to a high standard and within timeframes.
• Carry out decoration and repairs to homes within 5 days, ready for letting.
• Liaise with Building Manager to prioritise workload.
• Ensure compliance with Rent Smart and letting codes.
• Inform company of additional works needed at location.
• Work independently while supporting team goals.
• Ensure works comply with HSE and water bye-laws.
• Respond to emergency call outs effectively.
• Provide general maintenance assistance including furniture building and hanging items.
• Be flexible and assist with ad hoc duties including front reception duties.

Skills

Customer facing

Work independently

Team collaboration

COSHH knowledge

Electrical competency

IOSH safety

CAFM systems

Painting/decorating

Water system knowledge

HSE compliance

Education

Electrical Competency Certificate

IOSH Working Safely

City and Guilds Multi Skills Certificate

Water Hygiene/L8 qualification

Tools

CAFM software

Job description

We are looking for a Maintenance Operative to assist in the day to day presentation and maintenance of our luxury development! You'll provide first line response to all building support requests and work orders raised. As our go-to person, the one with the know of how to keep the development running like clockwork, you'll give technical advice and support, whilst also overseeing and and carrying out fabric and minor repairs.

What do we offer?

We offer amazing benefits such as a basic salary of up £17,500, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, enhanced sick pay, and much much more! We also offer enhanced annual leave, including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

What will you do?

• Check the work order system daily for current reactive and future works.
• Carry out lighting checks, replacing light bulbs.
• Ensure works completed are to a high standard & completed within realistic time frame.
• Carry out decoration and repairs to homes within 5 days, ready for letting.
• Liaise with the Building Manager to prioritise workload, communicating effectively.
• Ensure continual complaince with Rent Smart and the Letting Code of Conduct.
• Inform company of any additional works needed at location.
• Work well independently, yet be supportive of team members and goals.
• Be able to make sure any works completed are compliant in line with HSE and water bye-laws
• Be able to respond effectively to emergency call outs / situations.
• To provide general maintenance assistance, including furniture building and storage, hanging pictures and items as requested and assisting them in familiarisation of their new apartment and systems.
• To be flexible and adaptive to the needs of the site, supporting the team in additional ad hoc duties including manning the front reception desk, assisting with general enquiries and supporting the housekeeper when required.

Experience

• Experience working in a customer facing role.
• Electrical Competency Certificate, or equivalent (within the last 3 years).
• IOSH Working Safely qualification, or equivalent.
• Knowledge of basic water system and L8.
• Previous use of CAFM systems (preferably web based).
• Already working within a maintenance role within residential properties or student accommodation.
• Have basic painting skills with an understanding of decorating and fabric repairs.
• Able to work alone or as part of a team.
• Strong understanding of COSHH.
• City and Guilds Multi Skills Certificate, or equivalent (desirable).

About us

We're not your usual property company. We're the North West's leading property managing agent.

At urbanbubble, we're redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we're proud to serve 14,000 residents and growing. We're looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential. So, what do you say - interested?

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who truly engage with the customer.