Maintenance Multi Trader covering West Area

Stef & Philips; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Stef & Philips is seeking a Maintenance Multi Trader for a vital role in the West London area, focusing on repairs and maintenance tasks. This position requires a proactive individual with substantial multi-skilled trade experience in plumbing, carpentry, and plastering. The successful candidate will ensure efficient service delivery, manage emergency accommodations, and provide high-quality customer service, with additional benefits for tenure and health insurance.

Benefits

Additional holiday days for long service – up to 28 days

Celebration of tenure: financial rewards depending on years served

Private health insurance with Vitality

Birthday off

One well-being day off per year

Maternity/Paternity Pay

Pension schemes increase after 2 years

£500 referral scheme for staff who refer a new employee

Qualifications

• Experience in temporary and emergency accommodation.
• Substantial experience in plumbing, carpentry, and plastering.
• Ability to manage vulnerable individuals and HMO properties.

Responsibilities

• Carry out proactive and reactive maintenance repairs.
• Monitor planned maintenance and escalate delays.
• Provide customer service to achieve satisfaction.

Skills

Multi-skilled trade repairs

Customer service

Flexibility

Ability to work under pressure

Independent work

Education

Enhanced DBS / Police check

Job description

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Maintenance Multi Trader covering West Area, London

Client: Stef & Philips

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 765a6c2d47f2

Job Views: 13

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

The role of a maintenance engineer involves being an integral part of the repairs and planned preventative maintenance service, working directly with the head of maintenance to ensure repairs are carried out effectively and efficiently.

Main Duties & Responsibilities

• Taking instructions from the maintenance department regarding the daily schedule of jobs
• Attending units to carry out proactive and reactive maintenance repairs
• Completing jobs in accordance with service level agreements
• Registering job progress reports and completing job reports
• Accurate collation of data for each job (photos/videos)
• Monitoring planned maintenance and breakdown activities, logging delays, and escalating to the maintenance team
• Maintaining stock levels of materials and supplies within your vehicle
• Providing high levels of customer service to achieve customer satisfaction, handling complaints with empathy and professionalism
• Performing other relevant duties as requested by other departments
• Updating information on PDA system
• Complying with Stef & Philips policies and carrying out any reasonably required duties

Skills & Knowledge

• Experience working in temporary and emergency accommodation
• Substantial experience in multi-skilled trade repairs and maintenance, including plumbing, carpentry, and plastering
• Experience managing vulnerable individuals and HMO properties
• An enhanced DBS / Police check will be completed
• Ability to prioritize workload and work effectively under pressure
• Previous experience in a similar role
• Ability to work independently and as part of a team
• Flexibility to meet varying demands of the role

Benefits

• Additional holiday days for long service – up to 28 days
• Celebration of tenure: 3 years £500, 5 years £1000, 10 years £5000
• Private health insurance with Vitality
• Birthday off
• One well-being day off per year
• Maternity/Paternity Pay
• Pension schemes increase after 2 years
• £500 referral scheme for staff who refer a new employee, paid upon passing probation