Maintenance Manager TAFF195R

Hollybank Trustees Ltd; Cardiff; On-site; GBP 41,000 - 56,000; Full time

Job summary

Taff Housing Association in Cardiff is seeking a Maintenance Manager to lead our in-house repairs team and drive high-quality, safe, and efficient maintenance across all our homes. You will manage responsive repairs, voids, planned and cyclical maintenance, fleet operations and supplier relationships, using data and insights to improve performance and value for money.

This is a key role within our Property Services Team, requiring leadership, strong health and safety knowledge and the ability to

Qualifications

• NVQ Level 3 in a building related qualification or equivalent.
• Experience of managing and delivering high quality repairs services.
• Experience of planning and scheduling complex workloads of a small team to create maximum productivity.
• Knowledge of the Welsh Housing Quality Standard, including the Housing Health and Safety Rating System (HHSRS) and WHQS Addendum.
• Excellent knowledge of health and safety and other relevant legislation and regulations.
• Experience of budget planning and managing budgets effectively to deliver value for money services.
• Ability to plan complex workloads in a range of trades effectively.
• Working knowledge of CDM Regulations or willing to work towards.
• Full UK driving licence.

Responsibilities

• Lead and develop a high-performing, customer-focused responsive repairs and voids service.
• Manage internal repairs operations, including responsive repairs, voids, planned and cyclical maintenance programmes and fleet management.
• Use performance data and customer insight to drive productivity, service improvement and value for money.
• Ensure resources are used effectively and operational targets are achieved.

Skills

NVQ Level 3

Repair management

Workload planning

WHQS/HHSRS knowledge

Health & safety knowledge

Budget planning

Trades workload planning

CDM Regulations

Full UK driving licence

Education

NVQ Level 3 or equivalent

Job description

Location: On site / Cardiff, UK
job type: Permanent / Full-time
Sector and subsector: Housing | Housing Association
AnnualFixed salary:£ 48676.00

We're looking for a Maintenance Manager to lead our in-house repairs team and help deliver high-quality, safe and efficient maintenance services across all our homes. This is a key role within our Property Services Team. You'll be responsible for managing our responsive repairs, voids service, planned and cyclical maintenance programmes, fleet operations, and supplier relationships — ensuring we consistently provide great service and value for money for our tenants. You'll use data, customer insight and strong leadership to drive performance, productivity and continuous improvement.

What you’ll do…

Taff are committed to providing good quality, affordable, safe homes and this role is key to achieving that. You will lead and develop a high-performing, customer-focused responsive repairs and voids service, ensuring the delivery of safe, efficient and compliant repairs that meet the needs of our tenants and align with organisational priorities. You will have overall responsibility for managing the internal repairs operations, including responsive repairs, voids, planned and cyclical maintenance programmes and fleet management. Using performance data and customer insight, you will drive productivity, service improvement and value for money, ensuring resources are used effectively and operational targets are achieved.

What you'll bring to the role...

• An NVQ Level 3 in a building related qualification or equivalent relevant experience
• Experience of managing and delivering high quality repairs services
• Experience of planning and scheduling complex workloads of a small team to create maximum productivity
• Knowledge of the Welsh Housing Quality Standard, including the Housing Health and Safety Rating System HHSRS, and WHQS Addendum
• Excellent knowledge of health and safety and other relevant legislation and regulations associated with the role
• Experience of budget planning and managing budgets effectively to deliver value for money services
• Ability to plan complex workloads in a range of trades effectively.
• Working knowledge of CDM Regulations or willing to work towards
• Full UK driving licence

Other useful information

We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Verity Mallett at [e-mail]

Interview Date: Friday, 23rd October 2026.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.

To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association.

Right to work in the UK - If your right to work in the UK has any restrictions, i.e. limited hours of work per week, could you confirm that your employment in this role will not breach those restrictions? *

Right to work in the UK - Could you confirm that you have a valid right to work in the UK? *We are unable to offer sponsorship for this role at any point during your employment.

The role you are applying for may be exempt from the Rehabilitation of Offenders Act 1974, and therefore subject to a Disclosure and Barring Service (DBS) check. This may be at the Enhanced level, which means that both spent and unspent convictions could be disclosed. If this applies to you, you will have the opportunity to discuss with us any offences or matter that may be relevant to the post. Any disclosed information will only be considered if relevant to the role you're applying for.

If you have any unspent convictions or cautions under the Rehabilitation of Offenders Act 1974, please provide details including the date, nature of the offence, and outcome. If you are shortlisted for interview, you will be asked to discuss this information further. If you do not have any unspent convictions or cautions, please state: ‘Not applicable’.

Taff is committed to addressing the underrepresentation of people from ethnic minority communities. As part of this commitment, we aim to guarantee an interview for at least one or more candidates from an ethnic minority background who meets the essential criteria for the role. Do you consent to us applying this approach to your application?

Taff is committed to addressing the underrepresentation of people with disabilities. As part of this commitment, we aim to guarantee an interview for any candidate with a disability who meets the essential criteria for the role. Do you consent to us applying this approach to your application?