Maintenance Manager - Property Repairs

Sovereign Network Group; West of England; On-site; GBP 42,000 - 50,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays

Pension matched up to 12%

Private medical insurance option

Wellbeing discounts and gym access

Job summary

Sovereign Network Group is seeking a Maintenance Manager to lead a team of in-house trades and external contractors across the Bristol/Gloucester locality. The role focuses on responsive repairs and property maintenance to our customers’ homes, delivering quality outcomes and value for money.

You will report to the Operations Manager and cultivate a performance-driven culture, ensuring safety, data integrity, and customer satisfaction.

Qualifications

• Experience leading direct labour workforce.
• Ability to plan delivery of workstreams in a customer-focused environment.
• Budgeting and forecasting income and expenditure.
• Commercial awareness with risk mitigation.
• Knowledge of health, safety and CDM legislation.
• Proficient in Microsoft Office; advanced Excel skills.

Responsibilities

• Deliver customer-centric, high-quality maintenance and improvements through a team of trades operatives.
• Maintain accurate data within property systems.
• Set and maintain high standards of safe working practices in line with Health and Safety legislation and CDM.
• Develop local knowledge of customer, asset and investment needs across the locality.
• Engage with residents and groups to develop co-created services.

Skills

Direct labour management

Planning and scheduling

Budgeting and forecasting

Health and safety knowledge

Commercial acumen

Microsoft Office / Excel

Tools

Microsoft Office

Excel

Job description

Salary: £42,000.00 - £50,000.00 Per year

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.

It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our Bristol, Yate Hub covering our Bristol/Gloucester Locality.

The role

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You’ll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on our Responsive Repairs Works or other workstreams as required.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

Responsibilities

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

Requirements

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

Benefits

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/paternity/adoption pay
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.