Maintenance Surveyor - Property Repairs

SNG (Sovereign Network Group); Blandford Forum; On-site; GBP 35,000 - 55,000; Full time

Job summary

Sovereign Network Group (SNG) is seeking a Maintenance Surveyor to join our Property Services Team covering the Dorset locality. You will investigate and diagnose day-to-day maintenance issues, guiding in-house trades and external contractors to first-visit resolutions.

You will inspect, specify scope of works and budgets, and ensure safe, high-quality repairs while maintaining accurate data across property systems and local asset knowledge. You may travel across the locality as needed.

Qualifications

• Knowledge of maintenance service delivery and regulatory requirements.
• Ability to prepare specifications schedules of work using bespoke or National/published Schedules of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets.
• Travel across locality and driving undertaken to cover Dorset locality.

Responsibilities

• Carrying out inspections as needed prior to, during and on completion of repairs.
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported.
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction.
• Maintaining high quality data within the property systems.
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality.
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date.

Skills

Maintenance surveyor

Inspections

Budgeting

Customer satisfaction

Commercial awareness

IT systems

Excel

Tools

Microsoft Office

Excel

Job description

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.

It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

Job Description

We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team covering our Dorset Locality.

The role

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to day general maintenance issues raised either internally or by our customers.

You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit.

You'll also be responsible for:

• Carrying out inspections as needed prior to, during and on completion of repairs
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
• Maintaining high quality data within the property systems
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date

What you'll need

To be successful in this role you will need:

• Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service inc damp and mould and Awaabs Law.
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role across your locality so you should be happy to travel, have access to a car and a full UK driving licence.