Maintenance Manager

Tesco; Welwyn Garden City; On-site; GBP 45,000 - 60,000; Full time

Job summary

Join Tesco as a Maintenance Manager at our South Head Office, where you'll lead a dynamic team to ensure operational excellence across our facilities. This role emphasizes mentorship, innovation, and collaboration to drive maintenance efficiencies and improve colleague experiences. If you thrive in fast-paced environments and are passionate about people development, this is your opportunity to make a real impact.

Benefits

Annual bonus scheme of up to 20% of base salary

25 days holiday plus a personal day

Private medical insurance

Free 24/7 virtual GP service

Employee Assistance Programme for you and your family

Qualifications

• Proven leadership experience in managing maintenance teams.
• Solid understanding of building standards and regulations.
• Experience in managing stakeholder expectations.

Responsibilities

• Lead and empower a high-performing maintenance team.
• Ensure maintenance operations are efficient and aligned with business needs.
• Implement innovative changes for performance improvement.

Skills

Communication

Stakeholder management

Task prioritization

Problem solving

Financial competency

Risk management

Education

HND/HNC in an engineering or construction related discipline

Qualification within health and safety working practices – NEBOSH, IOSH managing safely

Job description

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Are you a natural leader with a passion for operational excellence and people development? We’re looking for a dynamic and driven Maintenance Manager to take the reins at our South Head Office—someone who thrives in a fast-paced environment and is ready to make a real impact.

As a key member of our Head Office Maintenance Team, you’ll be more than just a manager—you’ll be a mentor, a collaborator, and a champion of service excellence. Your mission? To lead by example, inspire your team, and ensure our Head Office facilities run like clockwork.

In this pivotal role, you will:

• Lead, coach, and empower a high-performing maintenance team, fostering a culture of accountability, growth, and continuous improvement.
• Deliver exceptional service to our Head Office by ensuring all maintenance operations are efficient, proactive, and aligned with business needs.
• Collaborate cross-functionally with Head Office stakeholders and wider business teams to drive seamless service delivery and operational success.
• Champion innovation and best practices, identifying opportunities to enhance performance, reduce downtime, and improve the colleague experience.
• Be a visible leader, setting the standard for professionalism, safety, and service excellence across the board.

If you're ready to take ownership, lead with confidence, and make a tangible difference in a business that values innovation and teamwork—this is your opportunity to shine.

About the role

Are you a natural leader with a passion for operational excellence and people development? We’re looking for a dynamic and driven Maintenance Manager to take the reins at our South Head Office—someone who thrives in a fast-paced environment and is ready to make a real impact.

As a key member of our Head Office Maintenance Team, you’ll be more than just a manager—you’ll be a mentor, a collaborator, and a champion of service excellence. Your mission? To lead by example, inspire your team, and ensure our Head Office facilities run like clockwork.

In this pivotal role, you will:

• Lead, coach, and empower a high-performing maintenance team, fostering a culture of accountability, growth, and continuous improvement.
• Deliver exceptional service to our Head Office by ensuring all maintenance operations are efficient, proactive, and aligned with business needs.
• Collaborate cross-functionally with Head Office stakeholders and wider business teams to drive seamless service delivery and operational success.
• Champion innovation and best practices, identifying opportunities to enhance performance, reduce downtime, and improve the colleague experience.
• Be a visible leader, setting the standard for professionalism, safety, and service excellence across the board.

If you're ready to take ownership, lead with confidence, and make a tangible difference in a business that values innovation and teamwork—this is your opportunity to shine.

You will be responsible for

• Ensuring there is a safe environment and promoting a safety conscious culture for those who work in our Head Office South sites and offices. Management of the CAFM system to deliver against set KPI's.
• Ensure great maintenance and housekeeping standards are upheld across the estate.
• Building effective relationships and communicating clearly with the Head Office stakeholders and using diplomatic skills to manage the customers’ expectations where required.
• Leading an inclusive team, inspiring confidence in others, empowering and enabling colleagues to deliver an outstanding level of service and highlighting exceptional talent for the future.
• Putting the community, customer, and colleague at the heart of every decision you make.
• Ensuring all maintenance related, building services legal and compliance standards are met, recorded, and where possible exceeded.
• Continually reviewing the workload and capacity of my team, ensuring team structure supports business delivery and offers value to the customer. Building and presenting any sustainable business plans to your line manager which allow the business to become more efficient and effective.
• Developing and being a champion for change to improve performance and productivity, adopting an innovative, cost conscious, and creative approach. Effectively interpret insights and analysis to shape strategic thinking, identifying clear opportunities for improvement and additional value.
• Developing and leading a high performing maintenance team, giving them the opportunities and guidance required for the team to be their best. Forecasting and managing budgets effectively, always being cost conscious.
• Delivering great KPI results with year-on-year improvement.
• Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level. Following our Business Code of Conduct and always acting with integrity and due diligence.
• Assisting your business stakeholders by providing technical feedback and assistance during the feasibility, snagging, and handover elements of project works across the Head Office Estate.

You will need

• Communication and stakeholder management. Influencing and negotiation.
• Leading a large and diverse team. Internal and external networks.
• Financial competency.
• Task prioritisation, problem solving, and route cause analysis. Analysis of complex data to come to timely decisions.
• Building internal and external networks Risk management and strategic thinking. Commercial and business acumen.
• Computer literacy.
• Knowledge of the latest building standards and regulations.
• Good understanding of third-party contractor management and building maintenance best practices.
• Trade technical or industry management skills - City & Guilds, HND/HNC in an engineering or construction related discipline.
• Previous experience of managing and leading both site static and remote maintenance teams.
• Devising and implementing change programmes.
• Previous Technical Building Services / Maintenance Engineering Experience. Experience in a similar scale hard services facilities or maintenance business.
• Qualification within health and safety working practices – NEBOSH, IOSH managing safely.
  

Whats in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
  

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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