Maintenance Manager

Point A Hotels; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Point A Hotels is seeking a dedicated Maintenance Manager for their London location. In this role, you will ensure a well-maintained environment, oversee a team, and manage maintenance tasks effectively. The position requires strong problem-solving skills and a customer-focused mindset, promising a supportive work culture and benefits.

Benefits

Competitive Salary

Loyalty scheme for 1,3,5 years

Staff discounts across hotels

Access to flexible pay

Career opportunities within the group

33 days of annual leave

Qualifications

• Hands-on experience in maintenance issues.
• Proven record of customer-focused work.
• Experience managing subcontractor teams.

Responsibilities

• Oversee reactive maintenance tasks.
• Train team members on emergency procedures.
• Manage subcontractor relationships.

Skills

Customer focus

Problem solving

Team management

Job description

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This range is provided by Point A Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are currently looking for a Maintenance Manager to join our fun and dynamic team. Based at our Point AHotel Liverpool Street which has 212rooms.

The applicant will need to have a proven record and experience in delivering well maintained and safe environment, being the first point of contact and accountable for reactive and planned maintenance tasks within the hotel.

This role reports to the hotel manager but is also supported by a cluster maintenance manager and an experienced and knowledgeable support team from around the estate.

The working pattern is rota-based working 40 hours per week.

Hands on experience in solving maintenance issues in a customer focused environment is essential.

Having experience in managing a varied subcontract team in delivering first-time cost-effective solutions is also a key attribute to this role.

Areas of responsibility:

• Working closely with the Front Desk and Housekeeping teams to carry out reactive maintenance tasks.
• Training team members in emergency procedures
• Manage our sub-contractor base.
• Work with our computerised PPM and compliance platform.
• Effectively prioritise your work load
• Maintain a healthy and safe environment for our guests and team members.
  
  

About Queensway

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property and a members club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place and the Sloane Club.

With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe and East Africa.

About Point A Hotels

At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products and service.

In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.

Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.

We will offer you:

• Competitive Salary, 40 hour a week contract
• Queensway Reward & Recognition Scheme
• Loyalty scheme for 1,3,5 years (and every 5-year interval thereafter)
• Staff discounts and preferential rates across all hotels and the private members Restaurant
• Access to Wagestream, for flexible pay
• Access to EachPerson, a high street discount platform
• Annual Queensway Awards Ceremony in London
• Fun, friendly and supportive work environment
• Professional development and career progression
• Career opportunities across the group including coffee houses and support office
• Great team building initiatives and social events
• Friends and Family Rates at all our properties
• 33 days of annual leave including bank holidays

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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