Maintenance Manager

Manchester Arndale; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Digital Learning

Retail Perks

Flexible Pay

Professional Growth

Job summary

OCS UK & Ireland is hiring a Senior Maintenance Manager to support the Assistant Contract Manager and lead the Engineering Team delivering Hard FM services across the PFI contract covering 8 School sites across the region. You will ensure compliance through audits, manage CAFM updates, and coordinate on-call rotas, subcontractors and maintenance delivery to meet KPIs and billing.

The role emphasizes staff development, CPDs, HR matters, and training to uphold H&S standards and effective client

Qualifications

• Minimum 3 years of managerial or acting manager experience in building maintenance or facilities management.
• Previous trade training in M&E and experience essential.
• Ability to manage teams, CPDs, HR matters, and contractor coordination.
• Willingness to cover on-call rotations and travel to sites.

Responsibilities

• Ensure compliance through planned audits, inspections and testing of sites.
• Manage CAFM system and keep records up to date.
• Lead and organise maintenance team and subcontractors.
• Attend client meetings and monthly site meetings with the client.
• Produce monthly reports for SAM support and KPI progress.

Skills

Communication

Prioritisation

Organisation

Performance to SLA

Multiskill Eng

Leadership

Training

Teamwork

PFI Awareness

Job description

About The Role:

Working Hours: Monday to Friday, 8am till 5pm

Main Purpose

Support the Assistant Contract Manager along with managing the Engineering Team in the delivery of Hard FM services across the PFI contract covering 8 School sites across the region.

Duties & Responsibilities

• Ensure Compliance through planned audits, inspections and testing of sites
• Ensure all Compliance records up to date and available at all times on each site and Sharepoint, or escalated to management
• Ensure the CAFM system is managed and kept up to date with relevant details.
• Ensure Authority Damage (AD’s) and requests for Additional hours are managed and kept up to date
• All jobs to be progressed in a timely manner to enable contractual obligations to be met with KPIs and central services to progress billing where necessary
• Produce up-to-date ad hoc reports on services managing CAFM for all tasks planned and reactive works
• Meet with client and auditors as necessary, and attend meetings ensuring all agreed actions completed
• Maintain buildings and sites across the contract as required
• Take ownership of maintenance delivery at all sites
• Ensure OCS policies and procedures are being adhered to and where necessary escalated
• Cover all sites as and when required
• Be on call for escalations
• Organising on call rota with Engineer Supervisor
• Managing of maintenance team
• Responsible for team CPDs, appraisal, HR matters
• Ensure all staff are competent and fully supported in all tasks
• Ensure training and refresher courses are planned and implemented to OCS Technical Services
• Assist in allocation of tasks to engineers
• Prioritise own and engineer’s workload
• Managing of Subcontractors as required
• Ideally have a minimum of 3 years managerial or acting manager experience in building maintenance and or Facilities Management
• Previous trade training in M&E and experience essential
• Use and plan your time to meet the requirements of the daily and weekly work requirements, and assist colleagues
• Capable of competently using the IT provided
• Be prepared to complete any task requested of you in the maintenance and support of the Contract implementation
• Attend training as required to enhance management and technical skills
• Good knowledge of H&S (formal training preferred)
• Attend monthly site meetings with Client
• Create monthly reports for each site for SAM support

Skills & Knowledge

• Excellent communication skills
• Ability to prioritise work for self and others
• Excellent organisation skills
• Experience of driving performance to meet SLA’s
• Multi-skilled engineering background
• Leadership and management
• Training and motivation
• Team worker
• PFI Contract awareness

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.