Maintenance Assistant

Aimbridge; Hull and East Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Hotel discounts

Stream pay and savings

Employee assistance programme

Incentives for performance

Staff meals on duty

Gym access

Free staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Hotel Maintenance Assistant to join our on-site team. You will maintain facilities, equipment and grounds, respond to maintenance requests, perform routine tasks, and coordinate with contractors to keep guest areas safe and welcoming.

You will bring basic maintenance knowledge across plumbing, electrical, HVAC, plus strong communication and time management to prioritise hotel projects and deliver a first-class guest experience in line with Aimbridge

Qualifications

• Basic knowledge of maintenance and repair techniques for plumbing, electrical, HVAC and other hotel equipment.
• Strong communication and customer service skills are essential.
• Attention to detail to identify issues before they become bigger problems.
• Time management to prioritise key hotel projects and tasks.
• Technical skills with computer systems and digital tools are advantageous for tracking work orders and inventory.

Responsibilities

• Respond to maintenance requests and perform routine maintenance tasks.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for on-site work.
• Ensure hotel facilities are clean, safe and well-maintained for guests and staff.
• Maintain and monitor equipment and facilities to uphold Aimbridge standards.

Skills

Maintenance basics

Customer service

Attention to detail

Time management

Tech knowledge

Tools

Maintenance management software

Scheduling software

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty
• Access to hotel gym facilities
• Free staff parking

A day in the life of…

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee

This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’