Maintenance Manager

21c Museum Hotels; Luton; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading company in the hospitality sector as a Maintenance Manager. This pivotal role involves overseeing the maintenance operations of the hotel, leading a high-performing team, and ensuring compliance with safety regulations. Your expertise in mechanical and electrical systems will drive the efficiency and reliability of hotel services, contributing to a positive guest experience.

Qualifications

• Minimum 3 years’ experience in maintenance management.
• H&S trained with risk assessment experience.
• Strong project management and budgeting skills.

Responsibilities

• Lead day-to-day maintenance operations across hotel infrastructure.
• Develop and manage planned preventative maintenance schedules.
• Supervise maintenance works including repairs and installations.

Skills

Project Management

Budgeting

Leadership

Communication

Education

Formal qualification in Mechanical, Electrical, or HVAC systems

Tools

Microsoft Office

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Maintenance Manager

Role Overview

• Lead day-to-day maintenance operations across hotel infrastructure and equipment.

• Deliver both reactive and proactive maintenance services.

• Develop and manage planned preventative maintenance schedules.

• Enhance operational effectiveness, reduce downtime, and improve project delivery.

• Ensure compliance with Health, Safety, and Environmental regulations.

• Implement continuous improvement strategies and energy-saving initiatives.

• Identify lifecycle deficiencies and contribute to capital budget planning.

• Supervise maintenance works including repairs, installations, and alterations.

Key Responsibilities

• Implement best practices for sustainable maintenance and energy reduction.

• Collaborate on new business projects and assess maintenance impact.

• Oversee preventative maintenance programmes for FF&E and plant equipment.

• Monitor and control maintenance budgets and invoices.

• Prepare monthly energy reports and ensure hotel compliance.

• Deliver and manage small-scale projects and lifecycle works.

Compliance & Safety

• Conduct regular inspections and risk assessments.

• Enforce health, safety, and environmental policies.

Team Management

• Recruit, train, and lead a high-performing maintenance team.

• Set KPIs, review performance, and provide technical support.

• Ensure alignment with the hotel’s People Strategy and complete staff reviews.

Qualifications

Your experience and skills include:

• Formal qualification in Mechanical, Electrical, or HVAC systems.

• Minimum 3 years’ experience in maintenance management.

• Strong project management and budgeting skills (CAPEX & OPEX).

• H&S trained with risk assessment experience.

• Excellent communication and leadership skills.

• Proficient in Microsoft Office; flexibility to travel as required.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.