Maintenance Manager

Exclusive Household Staff; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Exclusive Household Staff is seeking a Maintenance Manager / Handyman for two high-end residences in London. The role involves mechanical and electrical upkeep as well as contractor coordination, ensuring the smooth running of essential services. The ideal candidate will have extensive experience in a prime residential context and strong vendor management skills, with a hands-on approach to maintenance tasks.

Qualifications

• 5+ years' experience in prime-residential or 5-star hospitality settings.
• Preferred HVAC, mechanical or electrical background.
• Fluent in English and legally authorized to work in the UK.

Responsibilities

• Oversee and manage all specialist maintenance contracts including HVAC.
• Plan and log all scheduled preventative maintenance tasks.
• Diagnose and carry out minor repairs as needed.

Skills

Vendor management

Record keeping

Hands-on problem solving

IT literacy

Discretion

Education

City & Guilds / NVQ 3 or higher

Gas Safe or F-Gas certification

Job description

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We are seeking a Maintenance Manager / Handyman for two high-end private residences in central London. This is a non-resident role focused on mechanical & electrical (M&E) upkeep, and contractor coordination.

Duties include

• Oversee and administer all specialist maintenance contracts (M&E, HVAC, lifts, BMS, security & fire, swimming-pool plant, AV/IT)
• Plan and log all planned-preventive maintenance (HVAC, plumbing, electrics, life-safety systems)
• Diagnose and carry out minor repairs (eg, boiler resets, radiator issues, light fittings, basic carpentry/painting)
• Supervise external engineers and ensure works are completed on time, to spec and within budget
• Maintain compliance records (Gas Safe, NICEIC, PAT, L8, fire-alarm tests)
• Monitor property security systems and co-act as first responder for technical alarms
• Keep inventories of tools, spares and consumables; track maintenance spend

Candidate requirements

• Heating engineer, HVAC, mechanical or electrical background preferred (City & Guilds / NVQ 3 or higher; Gas Safe or F-Gas a plus)
• Minimum 5 years’ experience in prime-residential, UHNW or 5-star hospitality settings
• Hands-on, solutions-focused and happy to “muck in” with small fixes
• Strong vendor-management and record-keeping skills; IT-literate (MS Office / Google Suite)
• Discreet, trustworthy and comfortable around children, guests and pets
• Full right to work in the UK; fluent English preferred
• Working days: Monday–Friday, 09:00–18:00 (flexibility for emergency call-outs)
• Accommodation: None – this is not a live-in position