Maintenance Manager

ZipRecruiter; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading luxury hotel collection in London seeks a Maintenance Manager passionate about hospitality and sustainability. This role involves managing the maintenance department, ensuring high standards and effective service delivery, while leading a dedicated team. You'll contribute to creating an exceptional guest experience in a prestigious hotel environment.

Benefits

28 holidays annually, including 8 bank holidays

Health incentives for optical and dental services

Discounts via Benefits Platform

Comprehensive training programs

Nutritious meals during shifts

Qualifications

• Minimum of 5 years of experience in maintenance management, preferably in luxury hotel.
• Strong technical knowledge in HVAC, electrical, and plumbing systems.
• Ability to manage budgets and control costs.

Responsibilities

• Oversee day-to-day operations of the maintenance department.
• Implement preventive maintenance programs.
• Lead and supervise maintenance teams and external contractors.

Skills

Leadership

Problem Solving

Technical Knowledge

Communication

Education

Bachelors degree in Engineering or Facilities Management

Tools

Maintenance management software

Job description

Job Description

About Montcalm Collection

United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story.

The hotels in the collection include a historic brewery, reimagined as a vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the former headquarters of the Royal Mail: Montcalm Royal London House. A property with a bold new perspective at Montcalm East, part of Marriotts Autograph Collection. And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queens Gardens, both part of Design Hotels.

Our flagship hotel is on the brink of a bold new era. Its Grade II-listed building on the cusp of Park Lane has been sensitively refreshed by architects Holland Harvey. Interiors are being rejuvenated by Studio Mica and Studio Est. We have added a new signature restaurant helmed by a world-famous chef, alongside a dapper lounge and bar. Communal areas, bedrooms and suites have all been artfully redesigned; our spa and Grand Ballroom will re-emerge as modern icons.

Conscious, cultured, characterful, and considerate, Montcalm Marble Arch is a five-star hotel set on a historic crescent that sits proudly at the top of Park Lane, steps from Hyde Park and the West End, with a toe in Marylebone, bringing a fresh, holistic hospitality approach to London luxury. The respectful, sensitive full restoration includes a wellness space, community-welcoming public spaces and a restaurant helmed by an internationally acclaimed chef.

Overview

Montcalm Mayfair is looking for a friendly & welcoming candidate to join our fantastic team asa Maintenance Manager. Youll need to love working with people and be passionate about preserving our planet for future .

Key Responsibilities

Oversee and manage the day-to-day operations of the maintenance department, including HVAC, electrical, plumbing, carpentry, and general building maintenance.

Ensure all maintenance requests and issues are addressed promptly and effectively to minimize guest disruption and maintain high service standards.

Collaborate with the front desk and housekeeping teams to promptly address and resolve any maintenance issues reported by guests.

Uphold the hotels luxury brand standards in all maintenance activities, ensuring the propertys appearance and functionality exceed guest expectations.

Maintain the mechanical and electrical services, architectural content and decorative finishes to the existing high standards.

Develop and implement a preventive maintenance program to ensure the propertys equipment and facilities are well-maintained and in optimal working condition.

Leading and managing maintenance teams as well as external contractors to enable safe, efficient and effective.

Monitor and control maintenance expenses, including labour, materials, and contracted services.

Maintain inventory of tools, supplies, and spare parts, ensuring the availability of critical items.

Lead, train, and supervise a team of maintenance technicians, ensuring they deliver high-quality work in a timely manner.

Conduct regular performance evaluations, provide feedback, and foster a positive work environment that encourages teamwork and professional growth.

Ensure that the team adheres to all hotel policies, safety protocols, and industry regulations.

Ensure the property complies with all local, state, and federal regulations related to building safety, fire codes, and environmental standards.

Conduct regular safety inspections and audits, implementing corrective actions as necessary to mitigate risks.

Coordinate with external inspectors and service providers to ensure all certifications and inspections are up to date.

Keep detailed records of maintenance projects, expenses, and any issues that arise.

Implement and monitor energy conservation initiatives to reduce operational costs and environmental impact.

Analyse energy consumption patterns and recommend improvements to enhance efficiency without compromising guest comfort.

Leads the emergency response team along with the General Manager during crisis.

Working Conditions:

This position may require working in physically demanding environments, including lifting heavy equipment and working in various weather conditions.

The role may also require being on-call for emergencies outside of regular working hours.

Essential Skills and Qualifications

Bachelors degree in Engineering, Facilities Management, or a related field .

Minimum of 5 years of experience in maintenance management, preferably in a luxury hotel or high-end hospitality environment.

Strong technical knowledge in HVAC, electrical, plumbing, and building systems.

Excellent leadership and team management skills.

Proven ability to manage budgets and control costs.

Strong problem-solving skills with a proactive and detail-oriented approach.

Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and external vendors.

Familiarity with building codes, safety regulations, and environmental standards.

Proficient in using maintenance management software and other relevant tools.

Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Benefits

Collaborative and empowering team dynamics.

Pathways for promotions and growth within the brand.

Recognition and Rewards Program.

Access to an array of discounts via our Benefits Platform.

Comprehensive training through Certified Classroom and E-Learnings.

28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

Concession on gym memberships.

Nutritious meals provided during shifts.

Inclusive pension schemes

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, and aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of , , , , or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note:If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.

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