Maintenance Manager

RIU Hotels group.; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

30 days annual leave

Private health insurance

Pension scheme

Free meals on duty

Wagestream access

Discounts on accommodations

Smart uniform

Training and development

Job summary

RIU Plaza London Victoria is seeking a Maintenance Manager to oversee hotel infrastructure, guest rooms, and public areas, ensuring safety, regulatory and brand standards are met. Lead a dedicated engineering team, plan preventive maintenance, and coordinate with external contractors for seamless guest experiences.

You will manage budgeting for the engineering department, drive energy conservation, and collaborate with other departments to support a premium guest journey.

Qualifications

• Experience in facilities management within a hospitality setting is essential.
• Solid understanding of UK health and safety legislation and fire safety regulations.
• Strong leadership, problem-solving and communication abilities.
• Relevant trade qualifications or certifications (electrical, plumbing, or general engineering) are preferred.

Responsibilities

• Oversee engineering team to ensure efficient operation of mechanical, electrical and plumbing systems.
• Plan and execute preventive maintenance programs to minimize downtime.
• Conduct regular inspections to ensure safety and regulatory compliance.
• Coordinate with external contractors and vendors for repairs.
• Manage the engineering department budget and optimize resource use.
• Implement energy conservation measures and sustainability practices.
• Collaborate with other departments to support guest experience needs.
• Maintain records of maintenance, repairs and warranties.
• Supervise fire safety and emergency response drills.

Skills

Leadership

Problem-solving

Communication

Health & safety

Education

Electrical/plumbing/engineering trades

Tools

Building management systems

Job description

Join Our Global Family at RIU Hotels & Resorts!

Be part of the team shaping our future in the UK!

RIU Hotels & Resorts is firmly established in the heart of London with two iconic properties: RIU Plaza London Victoria and RIU Plaza London The Westminster. Together, these hotels offer over 900 stylish rooms and world-class hospitality in the capital's most vibrant districts— Victoria and Westminster.

As part of the RIU family, which operates over 100 hotels in more than 20 countries, our London cluster represents a dynamic and growing hub of excellence. Whether located steps from Victoria Station or amidst the historic landmarks of Westminster, our teams are united by a passion for service and a commitment to creating unique guest experiences.

As we continue to strengthen our footprint in the UK, we are looking for passionate hospitality professionals to join our London team. If you thrive in a fast-paced, international environment and are ready to take your career to the next level, we want to hear from you!

Be part of the RIU Plaza London Victoria team!

About the Role

This is a unique opportunity to join the RIU London team as a Maintenance Manager. The ideal candidate will ensure that all hotel infrastructure, guest rooms, public areas, and back-of-house facilities are maintained to the highest safety, regulatory, and brand standards.

You will lead a dedicated maintenance team, manage preventative maintenance schedules, coordinate with external contractors, and ensure a seamless, comfortable experience for all hotel guests.

What You’ll Do

• Managing and supervising the engineering team, including technicians and maintenance staff, to ensure efficient and effective operation of all mechanical, electrical, and plumbing systems.

• Planning and executing preventive maintenance programs to minimize equipment downtime and ensure optimal functionality of all building systems.

• Conducting regular inspections and audits to identify and address any maintenance or safety issues, ensuring compliance with relevant regulations and standards.

• Coordinating with external contractors and vendors for specialized repairs and maintenance projects.

• Managing the budget for the engineering department, monitoring expenses, and ensuring cost-effective utilization of resources.

• Ensuring the implementation of energy conservation measures and sustainable practices in line with the hotel's environmental initiatives.

• Collaborating with other departments to support their operational needs and ensure a seamless guest experience.

• Maintaining accurate records of equipment maintenance, repairs, and warranties.

• Overseeing the hotel's fire safety and emergency response procedures, conducting drills and training to ensure the safety of guests and staff.

What We’re Looking For

• Previous experience in facilities management or maintenance, ideally within a 4-star hospitality environment (or a comparable large-scale commercial property).

• Solid understanding of UK health and safety legislation, fire safety regulations, and building compliance standards.

• Excellent problem-solving abilities, strong leadership skills, and effective communication skills.

• Relevant trade qualifications or certifications (e.g., electrical, plumbing, or general engineering) are highly preferred.

Compensation & Benefits

A welcoming and supportive work environment where you will be shaping the future of RIU Plaza London Victoria enjoying the following compensation & benefits:

• Gross salary: Competitive + benefits

• Annual leave: 30 days per year (Including public holidays).

• Birthday is for celebrating, so have the day off on us!

• Free meals while on duty.

• Private health insurance

• Smart uniform

• Access to Wagestream- Financial wellbeing app for discounts and early wage access.

• Enhanced Maternity and Paternity pay.

• Pension Scheme.

• Comprehensive training and development programs to enhance your skills and foster professional growth.

• Discounts in other associated business Gymbox

• Take advantage of attractive discounts on accommodations within the RIU Hotels & Resorts, allowing you to explore and experience our exceptional properties worldwide.
  

Why RIU Hotels & Resorts?

• Your Growth is Our Priority:At RIU Hotels & Resorts, we believe in nurturing talent from within. We are proud to provide our team members with opportunities to advance their careers through training, mentorship, and internal promotions, ensuring your potential is recognized and rewarded—whether locally or internationally.

• A Culture of Belonging:Join a team where your ideas and efforts truly matter. We foster an inclusive, collaborative environment where every voice is heard, and success is celebrated together.

• Rewarding Your Commitment:Enjoy a career with competitive compensation, employee benefits, and perks that reflect our appreciation for your dedication and excellence.

Our Commitment

AtRIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity. We believe that a diverse team enriches our culture and drives excellence in service.

Additionally, we are firmly committed to sustainability and social responsibility. Through ourProudly Committedstrategy, we place sustainability at the heart of all our decisions. This program reflects our dedication to minimizing environmental impact, promoting responsible practices, and making a positive contribution to the communities where we operate.

By joiningRIU, you will become part of a company that not only strides for service excellence but also aims to create a positive impact on the world.