Maintenance Manager

IBIS; Greater London; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Heartist Card discount

Free Breaks vouchers

Complimentary meals

28 holidays + increases

Friends & Family rates

Eye test vouchers

Development programmes

Cycle to Work

Vivup benefits

Pension

Career development opportunities

Job summary

ibis London Heathrow Airport is seeking a Maintenance Manager to lead the hotel’s facilities, equipment and infrastructure to the highest standards. You will head the maintenance team, oversee daily operations, manage preventative maintenance, drive sustainability initiatives, and ensure health and safety compliance.

The role requires hands-on leadership, strong technical knowledge, and excellent organizational and problem-solving skills, with a focus on reducing downtime and delivering a safe,

Qualifications

• Proven experience in a Maintenance Manager or senior maintenance leadership role.
• Qualification in Engineering, Electrical, Mechanical, Building Services, or related field.
• Knowledge of building systems including HVAC, electrical, plumbing, and fire safety.
• Experience leading maintenance teams, including rota planning.
• Strong budgeting, cost-control, and project management skills.
• Experience driving sustainability and energy-efficiency initiatives.
• Proficiency in maintenance management systems and MS Office.
• Excellent organizational, communication, and problem-solving skills.

Responsibilities

• Lead, motivate, and develop the maintenance team through coaching, training, and performance management.
• Plan and manage team rotas to ensure coverage across shifts, weekends, and holidays.
• Oversee the completion of planned preventative maintenance schedules and reactive repairs.
• Ensure all hotel plant, machinery, equipment, and guest facilities operate efficiently and safely.
• Manage contractor relationships and ensure external works meet standards and budgets.
• Monitor maintenance costs, control expenditures, and support budget planning.
• Drive sustainability and energy-management initiatives to reduce utility consumption.
• Monitor energy usage and optimise heating, ventilation, air conditioning, lighting, and water systems.
• Ensure compliance with health and safety legislation and fire safety regulations.
• Conduct regular property inspections and implement corrective actions.
• Support refurbishment projects and continuous improvement initiatives.
• Maintain accurate maintenance records and certifications.
• Collaborate with hotel departments to minimise disruption and maximise guest satisfaction.
• Respond promptly to emergency maintenance issues with practical solutions.

Skills

Team leadership

Budgeting

Rota planning

HVAC knowledge

Health & safety

MS Office

Maintenance planning

Problem solving

Education

Engineering/Building Services

Tools

Maintenance management systems

Job description

• Salary: Up to £50,000 per annum (depending on experience) + 10% annual bonus scheme

Company Description

• ibis London Heathrow Airport
• Contract Type: Permanent / Full Time
• Salary: Up to £50,000 per annum (depending on experience) + 10% annual bonus scheme
• Start date: September/October 2026

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

Maintenance Manager

As Maintenance Manager, you will be responsible for ensuring the hotel's facilities, equipment, and infrastructure are maintained to the highest standards, providing a safe, comfortable, and well-presented environment for guests and employees. You will lead the maintenance team, oversee daily operations, manage preventative maintenance programmes, drive sustainability and energy-efficiency initiatives, and ensure full compliance with health and safety requirements while supporting the overall operational success of the hotel.

Key Responsibilities

• Lead, motivate, and develop the maintenance team through effective coaching, training, and performance management.
• Plan and manage team rotas to ensure appropriate coverage across all shifts, weekends, and holiday periods.
• Oversee the completion of planned preventative maintenance schedules and reactive repairs.
• Ensure all hotel plant, machinery, equipment, and guest facilities are operating efficiently and safely.
• Manage contractor relationships, ensuring external works are completed to agreed standards and within budget.
• Monitor maintenance costs, control departmental expenditure, and support budget planning.
• Drive sustainability initiatives and energy-management programmes, identifying opportunities to reduce utility consumption, improve operational efficiency, and support environmental objectives.
• Monitor energy usage and implement measures to optimise performance across heating, ventilation, air conditioning, lighting, and water systems.
• Ensure full compliance with health and safety legislation, fire safety regulations, and company policies.
• Conduct regular property inspections, identifying maintenance needs and implementing corrective actions promptly.
• Support refurbishment projects, capital expenditure plans, and continuous improvement initiatives.
• Maintain accurate maintenance records, compliance documentation, energy-monitoring data, and statutory certifications.
• Collaborate closely with all hotel departments to minimise operational disruption and maximise guest satisfaction.
• Respond promptly to emergency maintenance issues and provide practical solutions to operational challenges.

The ideal candidate will be a hands‑on leader with strong technical knowledge, excellent organisational skills, and a proactive approach to team development, sustainability, problem‑solving, and maintaining high operational standards.

Qualifications

Qualifications & Experience

• Proven experience in a Maintenance Manager or senior maintenance leadership role.
• Relevant qualification in Engineering, Electrical, Mechanical, Building Services, or a related field.
• Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.
• Experience managing maintenance teams, including rota planning and staff development.
• Good understanding of health & safety legislation and statutory compliance requirements.
• Experience managing contractors and supplier relationships.
• Strong budgeting, cost‑control, and project management skills.
• Experience driving sustainability and energy‑efficiency initiatives.
• Proficiency in maintenance management systems and Microsoft Office applications.
• Excellent organisational, communication, and problem‑solving skills.

Additional Information

As part of our team, you will enjoy:

• Heartist Card offering up to 30% discount at Accor hotels worldwide
• Free Bonus Breaks vouchers for complimentary stays within the UK
• Complimentary meals while on duty and a provided uniform
• 28 days' holiday, including bank holidays, increasing with service by up to an additional 5 days
• Friends & Family discounted rates
• Eye test vouchers
• Learning and development programmes through our Academies
• Cycle to Work scheme
• Access to the Vivup employee benefits programme, including GP services, high street discounts, and much more
• Workplace pension scheme
• A wide range of additional employee benefits, wellbeing initiatives, and career development opportunities

One more thing

By working at the ibis London Heathrow Airport you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.