People & Culture Coordinator ( 12 Months Maternity Cover )

ibis, ibis Styles, ibis budget; Hounslow; On-site; GBP 21,000 - 25,000; Part time

Benefits offered by this job

Heartist Card discounts

Free Breaks vouchers

Complimentary meals on duty

28 days holiday + 5 more

Friends & Family rates

Eye test vouchers

Academies learning & development

Cycle to Work

Vivup benefits programme

Pension plan

Career development opportunities

Job summary

ibis London Heathrow Airport is seeking a dedicated People & Culture Coordinator to support HR across recruitment, payroll, and compliance. You will help with onboarding, employee relations, and training while upholding UK employment law and company policies.

You will contribute to engagement, confidentiality, and reporting, fostering a supportive, compliant environment. This fixed term / flexible hours role offers Accor’s hospitality opportunities and career growth.

Qualifications

• Experience in a People & Culture role in the UK.
• Knowledge of UK employment law and HR best practices.
• Strong organisational and administrative skills.
• Proficient in Microsoft Office and HR systems.
• CIPD qualification or working towards CIPD is desirable.

Responsibilities

• Manage the full recruitment process from advertising to onboarding.
• Advise on HR policies, procedures, disciplinary and employee relations.
• Coordinate payroll and maintain accurate employee records.
• Produce HR reports for the General Manager.
• Organise and deliver induction and training programmes.
• Ensure compliance with employment law and company policies.
• Support employee engagement and retention.
• Act as Sustainability Ambassador promoting environmental initiatives.

Skills

People & Culture experience

UK employment law knowledge

Organisation & administration

Communication skills

Discretion with confidential info

Microsoft Office proficiency

HR systems proficiency

CIPD awareness (desirable)

Education

CIPD qualification

Tools

Microsoft Office

HR systems

Job description

• Contract Type: Fixed Term / Flexible Hours
• Salary: £16.16 per hour

Company Description

• ibis London Heathrow Airport
• Contract Type: Fixed Term / Flexible Hours
• Salary: £16.16 per hour
• Start date: November 2026

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

People & Culture Coordinator

We are looking for a professional and organised People & Culture Coordinator to support all aspects of Human Resources within our hotel. You will play a key role in recruitment, employee relations, training, payroll administration, and ensuring compliance with employment legislation and company policies.

Key Responsibilities

• Manage the full recruitment process, including advertising vacancies, interviewing and onboarding.
• Support and advise as requested on HR policies, procedures, disciplinary, grievance, and employee relations matters.
• Coordinate payroll administration and maintain accurate employee records.
• Produce HR reports as requested by the General Manager.
• Organise and deliver employee induction and training programmes.
• Ensure compliance with employment law, company policies, and HR best practices.
• Support employee engagement and retention.
• Maintain confidentiality and handle sensitive employee information professionally.
• Act as the hotel's Sustainability Ambassador, promoting environmental initiatives, supporting Accor sustainability programmes, encouraging team engagement in sustainable practices, and helping the hotel achieve its sustainability objectives.

Qualifications

• Previous experience in a People & Culture role.
• Good knowledge of UK employment law and HR best practices.
• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Ability to handle confidential information with discretion.
• Proficient in Microsoft Office and HR systems.
• CIPD qualification or working towards CIPD is desirable.

As Part Of Our Team, You Will Enjoy

• Heartist Card offering up to 30% discount at Accor hotels worldwide
• Free Bonus Breaks vouchers for complimentary stays within the UK
• Complimentary meals while on duty and a provided uniform
• 28 days' holiday, including bank holidays, increasing with service by up to an additional 5 days
• Friends & Family discounted rates
• Eye test vouchers
• Learning and development programmes through our Academies
• Cycle to Work scheme
• Access to the Vivup employee benefits programme, including GP services, high street discounts, and much more
• Workplace pension scheme
• A wide range of additional employee benefits, wellbeing initiatives, and career development opportunities

One more thing…

By working at the ibis London Heathrow Airport you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.