Maintenance Manager

Axiom Hospitality Limited; Belfast City District; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Go Hilton discounts

Hotel discounts across Axiom hotels

28 days holiday + 33 days

Benefits & rewards portal

Employee Assistance Line

Wagestream access

Stayover at Axiom Xcape after 1 year

Referral bonus £250

Free meals on shift

Length of service awards

Job summary

Hilton Belfast, operated by Axiom Hospitality, is seeking a hands‑on Maintenance Manager to lead the hotel's maintenance function and team. You will balance planned preventive maintenance with daily demands in a busy hotel environment.

The role requires strong health & safety knowledge, excellent communication, and a track record of delivering reliable maintenance services to guests and operations. Axiom Hospitality offers strong progression and benefits.

Qualifications

• Previous experience within a maintenance, facilities or engineering environment.
• Strong practical knowledge of building maintenance and associated systems.
• Experience of managing planned and reactive maintenance activities.
• Good understanding of health & safety and statutory compliance.

Responsibilities

• Leading and coordinating the hotel maintenance function and maintenance team.
• Ensuring planned preventative maintenance programmes are effectively delivered.
• Responding to maintenance issues and prioritising repairs to minimise disruption to guests and operations.
• Maintaining high standards across guest bedrooms, public areas and back‑of‑house facilities.
• Supporting statutory, health & safety and fire safety compliance requirements.
• Managing contractors and external service providers.
• Monitoring maintenance expenditure and supporting budget management.
• Maintaining maintenance records and documentation.

Skills

Hands-on maintenance

Team leadership

Health & safety

Contractor management

Operational communication

Education

Engineering qualification

Building services qualification

Job description

Ideally positioned on the banks of the River Lagan, Hilton Belfast offers a central and vibrant location, just moments from the city's top cultural landmarks, thriving nightlife, and key business districts.

Are you a hands‑on maintenance professional who takes pride in keeping buildings, systems and facilities operating safely and effectively?

We’re looking for an experienced Maintenance Manager to join the leadership team at Hilton Belfast.

This is an important role within the hotel. You’ll take ownership of the day-to-day maintenance operation, ensuring our hotel is safe, compliant, well maintained and looking its best for our guests and team members.

The Role

As Maintenance Manager, you’ll lead the hotel’s maintenance function, balancing planned preventative maintenance with the day-to-day demands of a busy hotel environment.

What we offer

• Permanent, full-time contract (40hrs per week) an element of flexibility is required to include working 5 days between Monday - Saturday,including evenings and Bank Holidays


• Worldwide employee discounts at Hilton Hotels through Go Hilton program;


• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;


• 28 days holiday, including bank holidays, increasing yearly to 33 days;


• Discounts across retail, restaurants, events and more through our benefits & rewards portal;


• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;


• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;


• Yearly complimentary Axiom Xcape stayover after one year of service;


• A growing team with great training, progression, and promotion opportunities;


• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;


• Free meals while on shift;


• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

The role requires someone who will be hands‑on with repair and general maintenance. You will meet time deadlines, liaise with contractors and take responsibility for health and safety on the property. The right candidate, therefore, must be organised, a good communicator, and a hands‑on manager.

If you are passionate about hospitality and have a keen eye for attention to detail, then we would love to hear from you.

You’ll be responsible for:

• Leading and coordinating the hotel maintenance function and maintenance team


• Ensuring planned preventative maintenance programmes are effectively delivered


• Responding to maintenance issues and prioritising repairs to minimise disruption to guests and operations


• Maintaining high standards across guest bedrooms, public areas and back‑of‑house facilities


• Supporting the hotel’s statutory, health & safety and fire safety compliance requirements


• Managing contractors and external service providers


• Monitoring maintenance expenditure and supporting effective budget management


• Maintaining appropriate maintenance records, checks and documentation


• Identifying opportunities to improve energy efficiency, equipment reliability and operating costs


• Working closely with the General Manager, Heads of Department and wider hotel team


• Supporting hotel projects, refurbishments and capital works where required


• Developing a proactive maintenance culture focused on prevention rather than reaction

To be successful in this role, you should have:

• Previous experience within a maintenance, facilities or engineering environment


• Strong practical knowledge of building maintenance and associated systems


• Experience of managing planned and reactive maintenance activities


• A good understanding of health & safety and statutory compliance within a building or facilities environment


• The ability to diagnose problems, prioritise effectively and coordinate appropriate solutions


• Experience of working with and managing external contractors


• Strong organisational and record‑keeping skills


• Good communication skills with the ability to work effectively with operational managers and colleagues


• A hands‑on, solutions‑focused approach and the ability to respond effectively to operational issues


• Flexibility to support the needs of a 24/7 hospitality operation when required

It would be great if you also have:

• Previous maintenance or engineering experience within a hotel or hospitality environment


• Previous supervisory or management experience


• A recognised qualification in an engineering, electrical, mechanical, plumbing or building‑services discipline


• Experience of managing maintenance budgets and controlling costs


• Knowledge of Building Management Systems (BMS)


• Experience of energy management and sustainability initiatives


• Experience coordinating refurbishment or capital expenditure projects


• Knowledge of fire safety systems and associated compliance requirements

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Belfast

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast‑growing hospitality company with global aspirations. We are proud to be an equal‑opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco‑label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.